Installation Issues

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Technical Issues >> Installation Issues


System Requirements

  • OS - Windows XP or Vista (32 and 64-bit), has been known to work with win2000, though we recommend to have at least Win XP SP2. Windows 7 Release Candidate is compatible with a workaround see here.
  • CPU - Intel Pentium 4 class processor or AMD Athlon XP, at 1.5 GHz or faster
  • Video Card - GeForce FX class or ATI Radeon 9600 with 128MB of dedicated VRAM or better. Must support Pixel Shader 2.0 or above.
  • System Memory - 512MB of RAM or more (You can get away with a bit less).
  • Sound - 16-bit, DirectX compliant sound card
  • DirectX - 9.0c or better
  • Drive Space - 1.8 GB of HDD space, plus additional for new game content.
  • Broadband Internet Connection (Has to be very reliable too).
  • Keyboard, and Mouse with Wheel.

If your unsure you meet the minimum requirements, open your dxdiag output, and compare it to the following:

System Information
 Operating System: Windows XP or above.
 Processor: Intel Pentium 4 class processor or AMD Athlon XP, at 1.5 GHz or faster
 DirectX Version: DirectX 9.0c or above.

Display Devices
 Card name: GeForce FX class or ATI Radeon 9600 or above.
 Dedicated Memory: 128 MB or higher.

Installing the correct Shaiya Client

approx. file size: 950MB-1000MB

Shaiya - Download

Note - The AG&E link uses BitTorrent DNA. I recommend un-installing "DNA" from Add/Remove Programs/Features if your experiencing Lag or Data Receiving Error. All the other links are use older client.

Windows Vista - Shaiya Installation

Vista takes a while for the Install shield process takes a while to kick in, wait for up to half-an-hour or so. If their is still nothing then do a hash check, to verify the installer was downloaded correctly.


See Why do I get NSIS Error.

How to do a manual un-install

Here is a manual procedure to cleanly remove the game without using the provided uninstaller:

Warning : be careful when messing up with the registry !! If you don't feel comfortable with it, DO NOT use that procedure.

1 - Shortcuts :

If they exist :

  • Remove the shortcut from your desktop.
  • Remove the subfolder "Shaiya" in the "AeriaGames" group in your Start Menu.

If you don't have any other game from Aeria, you may remove "AeriaGames" itself from there.

2 - Game Files :


Go to :


Write down the value associated to "InstallLocation"

Go to that directory. If you wish to keep your screenshots, don't forget to save them elsewhere. Go up one lvl in the filesystem's tree, and delete the directory where Shaiya was installed.

3 - Registry Entries

Go back to RegEdit.

Remove the following keys :


IF you don't have any other game distributed by Aeria Games, you may also remove :


IF you don't have any other game made by SONOV, you may also remove :


Go to :


There, remove the following key :



4 - Uninstaller Files :

Go to C:\Program Files\InstallShield Installation Information There, remove the folder named "{8A4D41F3-3EDA-4DAC-9403-839708EA0667}" and all of its contents

Side note : the "C:\Program Files\InstallShield Installation Information" directory is probably hidden.

You're done Very Happy

Reference: Manual Un-install

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