From Shaiya Wiki
When you first get into the game (after created a character), you will start with a level 1 package and some apples. What kind of apples depends on what class you've made. Rangers start with 10 normal apples.
In the package you will find some weapons for your class, some armor for your class, a mount for your race, an exp stone that lasts 30 minutes (exp gain from kills increased to 1.5x normal), and a level 7 package which you can open at level 7. Notice that you need to use the exp stone before you can open the level 7 package.