Jobs | Aeria Games

Aeria Games is positioned to become the worldwide leader in one of the fastest growing segments of the online gaming market - Free to Play massive multiplayer online (MMO) games. We've built a vibrant community around a diverse portfolio of MMO games and have successfully introduced the micro-transaction based business model into North America and Europe.

We're currently searching for talented individuals to join our growing team. If you have a passion for gaming and are itching for a challenge then this is the place for you!

Aeria offers rewarding challenges, high growth potential, competitive benefits, and an awesome culture.

STUDENTS! Aeria is offering internships for students currently enrolled in relevant programs! See below for details.

Listed below are the positions for which we are currently accepting applications. All positions are in-house at either our Santa Clara, CA or Berlin, Germany offices. Remote work positions are not available.

Instructions for applying are included in each description.

Web Designer (Santa Clara, CA)
Associate Producer (Santa Clara - CA)
Producer (Santa Clara - CA)
Game Master (Santa Clara - CA, Berlin - Germany)
Sr. Software Engineer (Web) (Santa Clara - CA)
Systems Administrator (Berlin - Germany)
Marketing Manager (Berlin - Germany)
Junior Product Manager (for the Turkish market) (Berlin - Germany)
Production Intern
Marketing Intern

Due to the high level of applications, we are not able to reply to every applicant. We will contact you should your skills and qualifications present a strong possible fit for our needs.

Aeria is an Equal Opportunity Employer.
Principals only. No third party submissions or referrals.

Current Aeria Players

If you are an active player on an Aeria games and would like to continue to play, you may apply for a Volunteer position (Game Sage, Moderator, etc.) during open enrollment. Please click here for details.

WEB DESIGNER - Santa Clara, CA

Aeria Games & Entertainment is looking for a talented web designer to join our talented team!

The Web Designer's primary duties will be to help design and implement a MMORPG game website according to detailed specifications. A lot of focus will be spent on making the site visually attractive and enjoyable to a community of dedicated gamers.

The ideal candidate should be well versed in HTML, JavaScript, and Photoshop, and experienced in all manner of web-design elements. In addition, you must have strong FLASH animation and action scripting skills.

Must Haves:

Strong artistic sense
Strong graphic and artistic creativity
Strong DHTML skills (including CSS, SSI, and JavaScript)
Graphic-design skills, including fluency in Photoshop
Knowledge of browser-compatibility issues (IE, Firefox, Netscape)
Excellent Flash animation and action scripting
Effective CSS and HTML skills
Team player
Proactive, with a "can do" attitude

Ideal:

Programming ability (such as PHP)
Strong copyediting skills
Serious gamer in tune with the interests of the gaming community

How to Apply

Before applying please make sure you carefully read the description and qualifications.

make sure to include

The position you are applying for in the subject line,
Your portfolio. Submissions without portfolios will not be reviewed,
A cover letter or email describing how your background directly relates to the position of Web Designer as described. Tell us, in your words, why you are a fantastic candidate,
Your resume in Word or PDF.

ASSOCIATE PRODUCER - Santa Clara, CA

Attention project managers with a passion for MMOs!

Aeria is currently looking for an Associate Producer with project management and organizational skills and an understanding of games development to take on the challenge of working with production, customer service and development teams.

The ideal Associate Producer has very strong project management skills, the ability to be both creative and analytical, fantastic interpersonal skills and passion for the MMO market.

If you enjoy the challenge and excitement of managing, growing, and promoting new MMO games, read on!

Responsibilities:

Analyze trends and research new business opportunities;
Compile reports on activity level, marketing strategies and customer concerns;
Develop strategies to promote the game(s);
Work with Producers on overall game support/development, marketing, community building, and sales;
Create and implement virtual item sales promotions;
Coordinate and execute cross promotions with partners;
Manage and run in-game events;
Actively monitor the game community;
Monitor and manage daily/monthly/quarterly sales. Achieve sales goals through quality execution and by meeting market requirements;
Provide guidance, direction and support to Game Masters to ensure milestones are accomplished and schedules are achieved on time;
Act as a Mentor for Game Masters;
Communicate with developers on product additions/enhancements;
Establish and maintain a creative and productive environment through effective team communication.

Qualifications:

Proven time and project and team management skills with demonstrable ability in handling multiple responsibilities concurrently while working well under deadline pressures;
Understanding of marketing strategies and online business models;
Able to prepare reports and analyze customers' trend and characteristics;
Strong organizational, analytical, and presentation skills;
Creative mindset. Adept at finding new ways to deliver old material;
Proven ability to take initiative and be proactive;
Proven experience in successfully developing and managing people, resources and schedules;
Passion for online games and an understanding of MMO games and the market.

How to Apply

Before applying please make sure you carefully read the description and qualifications.

The position you are applying for in the subject line,
A cover letter or email describing how your background directly relates to the position of Associate Producer as described. Tell us, in your words, why you are a fantastic candidate,
Your resume in Word or PDF.

GAME PRODUCT MANAGER/PRODUCER - Santa Clara, CA

Do you love online games?
Are you experienced in publishing and managing large brand games?
Do you have a track record of success and are ready for a new challenge?

Aeria Games is currently looking for a Game Product Manager with excellent management and organizational skills and a thorough understanding of games publishing to take on the challenge of leading a revenue driven team.

* * * *The ideal Game Product Manager is someone with excellent skills in Account Management (Sales), Marketing, Product Management and Project Management. * * * *

If you have the skills above and enjoy the challenge and excitement of managing new MMO games, read on!

(NOTE: We license and publish games, rather than developing them in-house)

Responsibilities:

Manage the publishing and operations of the online game;
Manage multiple products from inception through release by identifying market opportunities, securing approval for resource and development support, meeting development goals and delivering to meet or exceed expectation in the final product;
Aggressively drive revenue growth through innovative sales and promotion technique, ensuring attainment of company sales goals and profitability;
Work with the GM team(s), and Associate Producers, if applicable, to ensure that milestones are accomplished and schedules are achieved on time;
Thoroughly understand all game dynamics and provide support to the team if needed, including hands-on support;
Track, report and regulate any major production issues;
Possess a creative mind and the ability to collaborate with off-shore developers to develop in-game content and ensure they meet contractual requirements. Provide developers with material and technical support as needed;
Manage the alignment of development goals with marketing objectives, and the alignment product goals with strategic development objectives;
Establish a creative and productive environment through effective team coaching;
Ongoing appraisal of team member's individual performances, helping them to work towards their own continuous personal development;
Analyze trends and research new business opportunities;
Compile reports on activity level, marketing strategies and customer concerns;
Develop strategies to promote the game(s);
Work closely in alignment with the company's overall business strategy.

Qualifications:

Previous experience managing large brands;
Proven time and project and team management skills with demonstrable ability in handling multiple responsibilities concurrently while working well under deadline pressures;
Strong understanding of marketing strategies and online business models;
Able to prepare business projections and reports and analyze customers’ trend and characteristics;
Strong organizational, analytical, and presentation skills;
Superb interpersonal skills;
Proven ability to influence cross-functional teams without formal authority;
Must exhibit an affinity for online entertainment software and possess a strong sense of aesthetics applicable to producing high quality entertainment products;
Must have proven experience in successfully developing and managing people, resources and schedules;
Passion for online games and an understanding of MMO games and the market.
BA/BS, MBA is a plus;

How to Apply

Before applying please make sure you carefully read the description and qualifications, fit the requirements and that you follow the directions below.

make sure to include

The position you are applying for in the subject line,
A cover letter or email describing how your background directly relates to the position of Game Product Manager as described. Tell us, in your words, why you are a fantastic candidate,
Your resume in Word or PDF.

Game Master (Customer Service and more!) - Santa Clara, CA and Berlin, Germany

Do you have knowledge of MMOs?
Does your background include customer service?
Do you want to get your foot in the door of a fast growing MMO publisher?

We are currently looking for a motivated individual with great customer service skills and a passion for games.

The ideal candidate should have previous GM or extensive customer service experience. This person should also possess a strong knowledge of the unique issues inherent to MMO games.

If you have the necessary background and are aware of the desires of gamers, care about their needs and understand the MMO market, contact us today!

Responsibilities:

Test and document bugs;
Draft and outline possible game enhancements and features
Address and resolve customer/player issues;
Develop and maintain customer/player relations;
Investigate and document complex issues with regard to bugs, game exploits, trade and other potential issues;
Distinguish for the team and other departments between high and low priority items, focusing on areas yielding the greatest return, and make sound determinations based on what requires a "sense of urgency".
Document and communicate game/technical/investigation issues to technical staff;
Document and communicate in-game community satisfaction, revenue stream, and revenue-building opportunities to management;
Organize and run events for the community of players;
Provide input on content driven events, updates, and future enhancements;
Monitor game servers to ensure stability and fair game play;

Qualifications:

Previous experience in Customer Service;
Fluent in English- written and verbal;
Excellent verbal and written communication skills;
Knowledge and passion for MMOs;
Superb team player;
Good computer skills.
Self-directed, detail oriented, problem solver with a burning desire to contribute to a uniquely creative environment.
Demonstrate an ability to handle multiple demands from superiors and coworkers, have a strong ability to maintain professionalism during times of changes, and display finesse when working under adverse conditions.
Experience with Massive Multiplayer Online Games is ideal

Other Qualifications (German office):

Native German Speaker
Fluent in English is an absolute requirement
Additional knowledge of French or Spanish a Plus

How to Apply

(ALL positions are in-house only. No remote positions are available.)

Before applying please make sure you carefully read the description and qualifications.

The position you are applying for in the subject line,
A cover letter/email telling us about your related qualifications and achievements,
Your resume in Word or PDF.

How to Apply for the Berlin, Germany position

(ALL positions are in-house only. No remote positions are available.)

Before applying please make sure you carefully read the description and qualifications.

The position and location, if relevant, you are applying for in the subject line,
A cover letter/email telling us about your related qualifications and achievements,
Your resume in Word or PDF.

SENIOR SOFTWARE ENGINEER - Santa Clara, CA

Aeria Games is searching for a Senior Software Engineer!

This unique position is for a skilled engineer and online game enthusiast. We are looking for a self-starter who can work with minimal supervision. This role will be responsible for server development for a scalable and high traffic web platform to serve massive multi-players online gaming (MMOG).

As a server/backend engineer for millions of gamers, the daily tasks will be constantly challenging. The ideal candidate will be flexible, enthusiastic, innovative, initiative and can transform our website into an online hang out destination.

Responsibilities:

Design, Architect, Develop, and Maintain the online gaming community and platform with innovative Web 2.0 features;
Develop scalable and redundant server architecture for millions of users;
Participate in entire software development lifecycle, from requirements gathering through documentation and support;
Provide technical expertise in the areas of multi-tier internet application architecture, object-oriented software design, and implementation.

Qualifications:

Experience with large scale and high performance web application in PHP, Java, or C++ using Apache/LightTPD Server.
Strong in web based applications and networking in Linux/Unix environments (prefer LAMP experience).
Strong design and development process.
Experience with service oriented architecture (SOA) and message drive architecture;
Excellent SQL and database experience, particularly with MySQL.
Very strong verbal communication and technical writing skills.
Self starter, quick learner, and team player.
B.A./B.S. in Computer Science or a related technical field (M.S./Ph.D. a plus)

How to Apply

Before applying please make sure you carefully read the description and qualifications.

The position you are applying for in the subject line,
A cover letter/email telling us about your related qualifications and achievements,
Your resume in Word or PDF.

Systems Administrator - Berlin, Germany

Be responsible for maintaining servers that provide online gaming services for game players across the world in a fast-growing, exciting company in our new European headquarters in Berlin, Germany.

If you enjoy the challenge of setting up robust, stable server environments and providing 365/24/7 uptime for thousands of concurrent users, then come join the Aeria Games team!

Qualifications:

Expert knowledge of Linux (preferably Red Hat variants and Debian) and Windows 2000/2003 Servers
3+ years experience maintaining small and large-scale (100+ servers) systems.
Database experience: MySQL and MSSQL.
System monitoring tool experience: Nagios, Cacti, Munin, etc.
Network infrastructure device experience: firewalls, load balancers, etc.
Knowledge of shell scripting and other interpreted languages.
Mail administration experience: qmail, Postfix, Amavisd/ClamAV/SpamAssassin
Advanced knowledge of NFS, NIS, DNS, Open VPN, etc.
Fluency/literacy in English. Knowledge of German is a plus.

Responsibilities:

Installing and configuring operating system, proprietary game software, and associated patches or updates.
Maintaining large Linux/Windows systems (composed of several hundred servers) from our office to our remote data center.
Providing and implementing monitoring processes/tools and using automated system software tools/procedures to monitor, manage, and report on server performance.
Contributing to planning efforts for database backup, disaster recovery, capacity expansion, component upgrading, and system hardening.
Producing and maintaining documentation on installations, incidents, and FAQs.
Being a key member of our 24/7 “on-call” System Administrator team.
Providing IT administration for our local office.

The positions are based in Berlin and are available immediately.

How to Apply

With reference "EU Systems Administrator" in the subject line,
A cover letter/email telling us about your related qualifications and achievements,
Your resume in Word or PDF in English.

Marketing Manager - Berlin, Germany

We currently are looking for a person with excellent marketing skills to reinforce our team.

The ideal candidate will have very strong management and organizational skills. Thorough understanding of online paid and viral marketing are key requirements.

If you enjoy the challenge and excitement of promoting and managing new MMO games and develop communities worldwide, then join our team!

Qualifications:

Extremely well versed in online marketing;
Substantial contacts in the online media world as well as in the gaming industry;
Dedicated, results driven person;
You have lots of ideas but are a down to earth practical worker who can act "hands on" as needed;
History of successfully leading by example;
Adept at creating newsletters, PR content, social network profile and interesting compelling ads;
Ability to analyze data and understand CTR, CR, ROI, and targets;
Thorough understanding of how to achieve maximum results both with paid activities and free tools;
Understanding of and experience with offline/online promotions mechanisms and rapid implementation;
Fluent in both written and spoken English, another language like French or Spanish a plus;
Proven team player;
Passion for and experience with startup environments;
Native German or fluent in German

Ideally you have a passion for online games and understand MMOs and the gamers' mentality.

How to Apply

The position and location, if relevant, you are applying for in the subject line,
A cover letter/email telling us about your related qualifications and achievements,
Your resume in Word or PDF.

Junior Product Manager - Berlin, Germany (For the Turkish Market)

We are actively seeking a Junior Product Manager for the Turkish market. The position is located in Berlin, Germany.

Be responsible for managing a massively multiplayer online game in one of our European territories in a fast-growing, exciting company in our new European Headquarters in Berlin, Germany.

If you enjoy the challenge of overseeing the operations, sales, and marketing of online game publishing, then join our team!

Qualifications:

At least 1 year experience managing a product or a team.
Fluency and literacy in English as well as the language of the targeted territory: German, French, Spanish, or Turkish.
Experience in a sales, marketing, customer support, or entertainment industry.
Experience communicating or negotiating with external business partners.
Ability to create and analyze reports/data sets.
Passion for games and an understanding of the gaming market in the relevant territory.
Passion for working in a startup environment within a performance-driven company.

Responsibilities:

Promote an online PC game in an emerging market.
Meet sales targets by planning and executing promotions.
Report sales, growth, and activity level trends to managers.
Form direct partnerships with relevant websites and businesses.
Manage a team of customer support and sales specialists.
Cooperate with marketing and engineering teams as well as external foreign developers.
Create marketing material such as press releases, email newsletters, and interviews.
Identify solutions to improve customer satisfaction.

How to Apply

Junior Product Manager (Turkey)

A cover letter/email telling us about your related qualifications and achievements,
Your resume in Word or PDF in English.

Production Intern

This intern will provide support to various Producers of our MMO games. This is a great opportunity to get knowledge on the business operations of MMOPRG games. There would be exposure to sales, marketing, testing, project management and more. The intern will:

Assist Producer with a variety of tasks related to operating an MMORPG game
Provide support on sales and marketing related projects
Coordinate with game’s support team
Help write and revise reports
Review and edit documentation
Update game’s website on an as needed basis
Light testing duties may be required

Hours: Up to 20 hrs per week (flexible)

Compensation: Unpaid Internship for school credit. You must be a current student majoring in a related field and be able to receive school credit for this internship.

How to Apply

"Production Intern" in the subject line,
A cover letter/email telling us about your related qualifications, major and area of study,
Your resume in Word or PDF.

Marketing Intern

This intern will provide support to our CMO. This is a great opportunity to gain experience and knowledge on the marketing side of MMOPRG games. This intern will to work with the CMO in various aspects of marketing; online, print, social media, etc. for both Aeria Games in general and specific individual games. The intern will be assigned specific projects and gain valuable knowledge and experience in marketing - specifically marketing virtual items (our games).

Be a part of the creation of promotional materials
Conduct market research
Coordinate events/promotions
Engage with/evaluate our large online community
And more!

Hours: Up to 20 hrs per week (flexible)

Compensation: Unpaid Internship for school credit. You must be a current student majoring in a related field and be able to receive school credit for this internship.

How to Apply

"Marketing Intern" in the subject line,
A cover letter/email telling us about your related qualifications, major and area of study,
Your resume in Word or PDF.