General | Technical | Harassment | Billing
- How do I take a screenshot!!?
- How do I post a screenshot?
- Why did I get hacked?
- Help I have been hacked by some nefarious ne’er-do-wells what can I do?
- How do I report someone who is harassing me?
- I think I saw a hacker, what should I do?
- There is a person in game who has a racist, vulgar or sexually explicit name, what should I do?
A: All you must do is have the game running and press Print Screen on your keyboard. Then go to:
Last Chaos: C:\AeriaGames\LastChaosUSA\ScreenShots
12-Sky: C:\AeriaGames\12Sky\G04_GSHOT
Q: How do I post a screenshot?
A: Please see: http://forums.aeriagames.com/viewtopic.php?t=10143
Q: Why did I get hacked?
A: Your account can be hacked a number of ways.
- 1) Visiting gold selling sites
- 2) Visiting Hacking Forums/Websites
- 3) Giving out account information to Guild Mates, Friends or Strangers
A: If you feel that your account was hacked you must send a petition to info@aeriagames.com. Include:
- Account name
- Email Address
- A new Alternate Email Address
- Character Names
A gm will contact you via email about the status of your account.
A: There are two ways to report someone. The first is to post on the report behavior forum for the said game.
Last Chaos | 12-Sky | Project Torque
Reporting on these forums is only the first step to reporting harassment though. You must be able to provide proof that you have been harassed. To do this you must have:
- 1) Screenshots/Movie (Just having these however will not be grounds enough to get the person banned)
- Or
- 2) A game sage must see the event take place
- 3) A game master must see the event take place.
Sending a ticket to:
info@aeriagames.com with the above information is enough to warrant an investigation.
A: Contact info@aeriagames.com with the person’s name. (Remember that the players name must be exact, this includes numbers and capitalization.)
Q: There is a person in game who has a racist, vulgar or sexually explicit name, what should I do?
A: Take a screenshot and send it to info@aeriagames.com. We will either ban the person or change their name.
hi i just wanted you an u do some to know that there is a hole guild named carage that will not leave me alone i talked with the game master about this last night she will not stop callin me names like and sorry for what iam about to say !!!! she said that iam a **** a hore a bad girlfriend to my man and that i should just die tellin me i so just quite cuz she doesnt care what the game master will do to her iam scared beacuse shelives up the road from my house she has came to my house at 3 am wanting to fight me i dont know what elts to do i really dont want to call the cops cuz i have a kid to think about !!!! can some one plz.....!!! help me she will not leaveme alone ive asked her nicely!! and so did my bf and my guild told her guild to back off and they still wont i really need help with this its getting worse! i dont want to quite this game i play it all the time its my life lol
plz can you help me with this iam scared !!! thank you for your time :)
Lerengitis has stolen all my money (9 millions gold) and expensive items when he tricked me and took all my stuff. he left the game so i could not speak to him.beware of him because he set up a deal with me then didnt honour it i was supposed to pay him 9 mill lvl 11 pony and a dragon scale for a lvl 31-35 dragon mount i paid him and he gave me a lvl 1 hatchling then laughed and signed off do not be cheated by this fat loser.
some is logging inder my name and i'm getting kick out of my game
AirTrek stole [GS]Hubris's boss after he took it past 75% health. Airtrek ended up getting the money and the drops.
Here are some Screenshots:
