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wehe4774

Rank 0
Joined
17 Jan 2007
Posts
3
Location
Sydney Australia
PostedApr 01, 2008 9:30 pm

"Access Denied" problem when using web site at home

I am a DOMO player.

2 days ago I just recharged some AP and bought some stuff.
and since yesterday, either I tried to login the web site, or try to register a new account, or click on menus on the top. They all directed me to a blank page with "Access Denied" written on it. (these all happened when I am trying to get in at home)

I cannot purchase anything, cannot recharge.

I am current at school and I am able to login, at home I cannot login at all.
but I can still log into the game and play normally.

Is my IP at home banned from accessing the web site? Please look into it.
Thanks very much.
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Excelle

Rank 3
Excelle
Joined
27 Dec 2006
Posts
960
Location
In The Sky United States
PostedApr 01, 2008 10:13 pm
I would think it would have something to do with your computer at home and or your connection. I don't know enough about your computer/connection to help

*.Anavex* Imagine a world without color, a world without love, a world without smiles, a world without hugs, where happiness is so completely un-thought of. Be real. *.Live without Worries, Love without Limits.*

Brainboie1

Rank 0
Joined
01 Apr 2008
Posts
2
Location
Punta Gorda United States
PostedApr 01, 2008 10:32 pm
If your account wasn't blocked why would they ban your IP

wehe4774

Rank 0
Joined
17 Jan 2007
Posts
3
Location
Sydney Australia
PostedApr 01, 2008 11:52 pm
same thing happens to a player located in Singapore.

I think it is an automatic system thing when we recharge, none-NA ppl are getting blocked from accessing information on the web site only.

I am sure there is nothing wrong with my computer, its not the setting or connection as I can still play the game as usual. But I cannot access the web site to use or recharge my AP to purchase stuff at home anymore.

I cannot use forum at home either.
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