Author Message

kata2213

Rank 3
kata2213
Joined
21 Apr 2010
Posts
868
Location
United States
PostedOct 11, 2010 1:18 am
MysticMaggie wrote:
Superman will there be an extension for the players who are trying to claim a GM enchant considering the deadline is/was Today(Oct. 10th) depending on your time zone?  


was going to ask the same thing...hopefully there will be an extension.

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XRedThunderX

Rank 5
XRedThunderX
Joined
21 Jul 2009
Posts
4458
Location
Vienna Austria
PostedOct 11, 2010 3:25 am
And i thought that they dont want me to write tickets anymore cause i am always writing so many/long tickets <3

Red.

Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
12163
Location
San Jose United States
PostedOct 11, 2010 9:35 am
MysticMaggie wrote:
Superman will there be an extension for the players who are trying to claim a GM enchant considering the deadline is/was Today(Oct. 10th) depending on your time zone?  


This is game specific, so best addressed in the game related forum. However, I am pretty sure that they will work something out, as this is clearly a failure on OUR side.

GMJecca

Rank 4
GMJecca
Joined
23 Apr 2009
Posts
1990
Location
United States
PostedOct 11, 2010 9:39 am
Superman0X wrote:
MysticMaggie wrote:
Superman will there be an extension for the players who are trying to claim a GM enchant considering the deadline is/was Today(Oct. 10th) depending on your time zone?  


This is game specific, so best addressed in the game related forum. However, I am pretty sure that they will work something out, as this is clearly a failure on OUR side.  


We will definitely make this exception for Shaiya Players. No worries Smile
We hope to get this resolved soon so we can continue to pay out the raffles/enchant winners. Ill update the event post Wink

MysticMaggie

Rank 4
MysticMaggie
Joined
02 Feb 2008
Posts
1732
Location
United States
PostedOct 11, 2010 9:41 am
Thx both Superman and Jecca I had a lot of players asking me and I was linked to this post so thought I'd ask here.

No longer a GS...resigned....will need to get my siggys reworked

mastercoco

Rank 0
Joined
09 Dec 2008
Posts
9
Location
barcelona Spain
PostedOct 11, 2010 11:16 am
OMG haha sended like 6 tikets :O sorry GM's

kata2213

Rank 3
kata2213
Joined
21 Apr 2010
Posts
868
Location
United States
PostedOct 11, 2010 11:46 am
GMJecca wrote:
We will definitely make this exception for Shaiya Players. No worries Smile
We hope to get this resolved soon so we can continue to pay out the raffles/enchant winners. Ill update the event post Wink  


thank you jecca Very Happy

tinlu619

Rank 0
Joined
31 Aug 2008
Posts
32
Location
houston United States
PostedOct 11, 2010 2:39 pm

HELP

ap problems can't contact
hi, recently i bought 5000 ap with 400 bonus so that add up to 5400. I purchase it on the 10/10/10 evening time...Then after i buy it i got -2 ap and i look again i got -1. It has almost been 1 day i can't send in a ticket of any how it just doesn't work it said failed try again at a later time. I paid with my PayPal Account, I didn't receive the email number receipt. . My id is Tinlu619( for aeriagames sign in). Can u please help me solve this problems i really want my ap.

Dioangys

Rank 2
Dioangys
Joined
02 Jun 2009
Posts
615
Location
Paradise Lost Australia
PostedOct 11, 2010 2:47 pm
The tickets are being forwarded, problem is the message error that people get after submitting the ticket. If you keep your email open while sending the ticket, you still get the RT's tracker email, I've sent several tickets since this error started showing up, and in all cases I got the the error message saying that the ticket was not sent and to try later but as a matter of fact all those tickets were sent correctly because I got the email confirmation, its not an account error or bug.

My 2 cents Wink

Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
12163
Location
San Jose United States
PostedOct 11, 2010 2:48 pm
It looks like the issue has been resolved.

If anyone is still getting the 'Ticket Failed, try again later' error, please post here.

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