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mlauzon

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mlauzon
Joined
15 Nov 2006
Posts
48
Location
Toronto Canada
PostedOct 02, 2010 2:26 pm

Access denied: You are not authorized to access this page.

Cannot change my password....
I forgot my password, so I used the form to get a new one sent to me. Used the one time login, only to be greeted with what I used as the subject of my post "Access denied: You are not authorized to access this page." So, what the Hard is going on..?!

Michael
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Kayonna

Rank 2
Joined
12 Jan 2007
Posts
461
Location
United States
PostedOct 02, 2010 2:28 pm

Re: Access denied: You are not authorized to access this page.

Cannot change my password....
mlauzon wrote:
I forgot my password, so I used the form to get a new one sent to me. Used the one time login, only to be greeted with what I used as the subject of my post "Access denied: You are not authorized to access this page." So, what the **** is going on..?!  


have you checked your email to make sure your not banned in anyway?

btw you can ask for a password change. it will go to the email thats you have for the account

mlauzon

Rank 0
mlauzon
Joined
15 Nov 2006
Posts
48
Location
Toronto Canada
PostedOct 02, 2010 2:29 pm
No, I am not banned, I haven't played an AG game for a while. And, no, before you ask, I've never broken any of AG's rules.

Michael

Kayonna

Rank 2
Joined
12 Jan 2007
Posts
461
Location
United States
PostedOct 02, 2010 2:30 pm
mlauzon wrote:
No, I am not banned, I haven't played an AG game for a while. And, no, before you ask, I've never broken any of AG's rules.  

'

i was not gonna askif you havebroken the rules. when did you make this account?

https://www.aeriagames.com/user/pass_request

mlauzon

Rank 0
mlauzon
Joined
15 Nov 2006
Posts
48
Location
Toronto Canada
PostedOct 02, 2010 2:31 pm
I've had this account for years.

Michael

Kayonna

Rank 2
Joined
12 Jan 2007
Posts
461
Location
United States
PostedOct 02, 2010 2:33 pm
mlauzon wrote:
I've had this account for years.  



i'mnot sure your issue try doing a password change. the link for the change will show up
in your email for the account. if you cannot get one. i suggest doing a contact us cause thats pretty much all you can do at this point to see whats wrong.

mlauzon

Rank 0
mlauzon
Joined
15 Nov 2006
Posts
48
Location
Toronto Canada
PostedOct 02, 2010 2:35 pm
Remember this:

'I forgot my password, so I used the form to get a new one sent to me.'

That's in my first post.

Michael

Kayonna

Rank 2
Joined
12 Jan 2007
Posts
461
Location
United States
PostedOct 02, 2010 2:36 pm
mlauzon wrote:
Remember this:

'I forgot my password, so I used the form to get a new one sent to me.'

That's in my first post.  


sorry missread it. well then all you can do is a contact us.

good luck

http://www.aeriagames.com/contact

mlauzon

Rank 0
mlauzon
Joined
15 Nov 2006
Posts
48
Location
Toronto Canada
PostedOct 02, 2010 2:36 pm
Kayonna wrote:
mlauzon wrote:
Remember this:

'I forgot my password, so I used the form to get a new one sent to me.'

That's in my first post.  


sorry missread it. well then all you can do is a contact us.

good luck  


Which one of the issues on the contact page do I use?

Michael

Kayonna

Rank 2
Joined
12 Jan 2007
Posts
461
Location
United States
PostedOct 02, 2010 2:39 pm
mlauzon wrote:
Kayonna wrote:
mlauzon wrote:
Remember this:

'I forgot my password, so I used the form to get a new one sent to me.'

That's in my first post.  


sorry missread it. well then all you can do is a contact us.

good luck  


Which one of the issues on the contact page do I use?  


i would think game support since you cannot use reset password since you already tired that and it will not work for you.

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