How would you rate Aeria Games Service?

5 (Excellent)
22%92 Votes
4 (Very Good)
26%110 Votes
3 (Good)
18%75 Votes
2 (Fair)
13%54 Votes
1 (Poor)
20%83 Votes
Total Votes :: 414 Votes
Author Message

Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
12163
Location
San Jose United States
PostedAug 23, 2010 11:37 am   Last edited by Superman0X on Sep 24, 2010 8:29 am. Edited 1 time in total

Feedback Poll 08/23/10

We run this monthly, to see how we are progressing (if at all).

The topic is: How would you rate Aeria Games Service?

5 is considered the best rating.
1 is considered the worst rating.

You are free to decide on your own what exactly this means.
You are free to post here any details that you would like to share.
Please feel free to state whether you have seen any changes in the past 30 days, and what you think about them.

The overall score of this poll, as well as a summary of the comments posted will be given to management.

Note: Random AP rewards may be to accounts that post comments.

---Additional Information---

We will be sending out email surveys again this month. We will be using survey monkey, and the email should look something like this:

Subject: Aeria Games Customer Survey
Body: Aeria Games is conducting a monthly survey, and your response would be appreciated. You're email was chosen because you have submitted a service request in the past 30 days.

Here is a link to the survey:
http://www.surveymonkey.com/s.aspx

This link is uniquely tied to this survey and your email address. Please do not forward this message.

Thanks for your participation!

Please note: If you do not wish to receive further emails from us, please click the link below, and you will be automatically removed from our mailing list.
http://www.surveymonkey.com/optout.aspx

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Diego502

Rank 0
Diego502
Joined
03 Jul 2009
Posts
115
Location
Argentina
PostedAug 23, 2010 11:41 am
I voted 5 (exelent)

Im really enjoing the new Last Chaos updates Smile

PD: i miss free AP event Sad

Flyingbox

Rank 4
Flyingbox
Joined
05 Dec 2008
Posts
2792
Location
Drummonds, United States
PostedAug 23, 2010 11:43 am
I hit 4 because ... I don't know. Above average.

scotty1121

Rank 3
Joined
28 Jul 2007
Posts
1165
Location
London United Kingdom
PostedAug 23, 2010 11:45 am
Very good mainly because the aeria graphics team have really improved, the advertisements are looking more professional now. And also, I really like the fact that a lot of the GM's are active every where now.

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Kheladu

Rank 0
Kheladu
Joined
24 Nov 2008
Posts
72
Location
India
PostedAug 23, 2010 11:46 am
I rated 4 I think Aeria is making a strong effort to improve and add new games there are still issues but know i think aeria will solve these in the near future. Smile

azz33

Rank 0
azz33
Joined
01 Dec 2008
Posts
149
Location
United States
PostedAug 23, 2010 11:55 am
Im giving them a 2 because they removed the "respawn in the place you were defeated" option from megaten.

goldsluger89

Rank 1
goldsluger89
Joined
27 Jul 2009
Posts
346
Location
United States
PostedAug 23, 2010 12:12 pm
I voted a 4 because I think that AGE is doing better in LastChaos, fixing bugs, new updates and such... Also the GMs are much more active and social with the community... Keep up the great work! Very Happy

jotasnake

Diamond Founder: Aura Kingdom
jotasnake
Joined
08 Feb 2008
Posts
7125
Location
Azores Portugal
PostedAug 23, 2010 12:13 pm
I say 4. Great updates on LC but in game events are really boring me, not worth attending some of them. How about making GS work better in-game hm?

R1Ng3rAc3

Rank 0
R1Ng3rAc3
Joined
28 Jan 2010
Posts
73
Location
United States
PostedAug 23, 2010 12:38 pm
My 2cents would be the release of KH was great due to the great graphics and flow of attacks, the only thing that (in my opinion) could have made it batter was if it was a bit more.. I'd say dramatic, like you jump and have a flash of light for cool attacks, but I just like flashythings Smile Other then that everything else is good, when a mishap happened with my account i received lots of help and it happened quickly. GJ aeria Smile (but shame on Sharkie for eatin our servers >Smile

LedZepMan92

Rank 5
LedZepMan92
Joined
21 Sep 2007
Posts
4105
Location
Orlando, FL United States
PostedAug 23, 2010 12:44 pm
I voted 3. I would've voted 4, but the lame voting options (only one negative rating) still make me drop it a number.

I don't play anything anymore. I'm just voting on what I observe the Shaiya GMs doing, really. They're still top notch in community interaction and support.

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