I gave a 2, because that's what you have labeled as "fair" (which is still ridiculous, btw). Negatives still abound with inconsistent service/moderation, lack of communication with playerbases and whatnot, but there is one shining, gleaming, radiant beam of awesome that pierces through the gloom.
The Shaiya GM team.
Holy crap, you guys. You brought in the faction change scroll which so many people had asked for. I haven't played Shaiya in months (and don't plan to), but it still meant a lot to me as a member of the community. Thank you. Thank you, thank you, thank you. You listened to people's concerns about faction imbalance and brought in a potential (at least partially) solution.
And then you topped it off with GM extraction. And tactics announcing that he'd succeeded in lobbying for a certain gold-sinking mini-game from the other versions. With a GM team as responsive, open, and genuinely caring as Shaiya's, it looks like there might just be some hope left, despite the continued problem of inflation.
So, that kept me from giving you a poor rating. It's definitely not all bad.
Oh yeah, and you finally fixed the shoutbox. You still should've done that way before you did the whole website update thing (seriously), but at least my posts will go where they're supposed to now.