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MightyJace

Rank 0
Joined
28 Mar 2010
Posts
2
Location
United States
PostedMar 29, 2010 8:18 pm

forgot password

i forgot my password
I forgot my password for grand fantasia how do i recover it?
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JonGhost

Rank 5.2
JonGhost
Joined
20 Feb 2007
Posts
16075
Location
Colorado United States
PostedMar 29, 2010 8:29 pm
How did you log into this account to make this post? Or did you forget the password to another account? This is the link to reset your password. Just remember your password to the forum is the same as the game. And there is maintenance going on right now:
https://login.aeriagames.com/user/pass_request


Also, server maintenance is going on right now:
http://forums.aeriagames.com/viewtopic.php?t=763817

Patch Notes:
http://forums.aeriagames.com/viewtopic.php?t=764073

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MightyJace

Rank 0
Joined
28 Mar 2010
Posts
2
Location
United States
PostedMar 29, 2010 8:51 pm

thx

i figured it out
i did not realy forget my password it was just maitence guess i should check bulleten board first next time

nromar3211

Rank 0
Joined
09 Jul 2012
Posts
1
Location
United States
PostedJul 09, 2012 7:17 pm

Re: forgot password

i forgot my password
someone please help me!

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedJul 10, 2012 1:47 pm

Re: forgot password

i forgot my password
nromar3211 wrote:
someone please help me!  


Click the Login button on Aeria > Click "Forgot Password" > Fill out the e-mail adress > Check your e-mail's inbox > Follow the instructions in the e-mail sent from Aeria

On a side not, please do not necro old threads. ^_^

nordmark11

Rank 0
Joined
29 Jun 2008
Posts
2
Location
ikast Denmark
PostedNov 03, 2012 12:58 pm
;A; i have also forgot my acount to grand fantasia and i can't remember it and it isn't the one i'm on here because i think it's from then we had to make a grand fantasia acount

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedNov 03, 2012 1:09 pm
nordmark11 wrote:
;A; i have also forgot my acount to grand fantasia and i can't remember it and it isn't the one i'm on here because i think it's from then we had to make a grand fantasia acount  


If you can remember the e-mail adress attached to the account, you can use the Forgot Password option. If you can't remember which e-mail adress is attached to the account, please proceed to the steps below~

Send in an RT via: Recover A Lost Account. Try to include as much of the following information as possible~

1) Your full name
2) The email attached to the account
3) An alternate email we may attach to the account (please make sure you have access to this email and it is NOT currently attached to any Aeria account)
4) Your IP address (WAN IP ADDRESS)
5) The Last time you logged onto the account
6) Character information (names of all the characters on the account along with the gear and levels)
7) Where you live
8) Any AP transactions you made with the account
9) The name of the account in question
10) What does the account name mean/ stand for?
11) Country of origin this account was created in.

If you can provide enough information to prove the account is yours, they will help you recover it. Good luck. o/

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