I wake up and check my emails as i do everyday and notice that aeria has taken £30 from my paypal without me even doing anything. I havn't played an aeria game since october last year and I certainly havn't listed up for the "auto aeria point recharge" thing.
The cash was refunded straight away (well 3 minutes after the transaction at 4:30am UK time. (**** i was fast asleep).
I'd just like to know, how the frick did this happen and what should I do to make sure everything is 100% certified that 1) I'll deffinitily be refunded and 2) make sure this problem does not happen again.
I fully understand your concern and am glad this was refunded quickly. Was your last purchase of ap £30.00 by chance? If not it will not be a glitch with the auto recharge. If so then I suggest you actually send an rt to billing warning of this so that you can be reassured it will not happen again. Also check with paypal as it could have been an error at their end and if it was seek the same reassurance from them.
However the fact that it was refunded quickly says to me it is a paypal error. Unfortunately it does happen, but at least they corrected their mistake quickly.