Hello - I took a long break from Aeria Games and just got back very recently and I set up an Auto Payment... at first I didnt read the full notes, since it didnt say there is a particular date I assumed the points would be available instantly since the money did already come out of my account. The 25th of the month is fine , but I dont see why the money was taken early? It doesnt really matter though..
My other issue is that my account got 'banned' by billing and I cannot buy more points. I even had my husband buy points using our paypal account on his account and his got banned by billing too....
I dont understand why the accounts are being banned by billing- The accounts arnt banned, just cant buy ap on them. I did not have my husband set his up as an auto draft, it was just an ordinary purcahse and the money has been taken for both the auto-payment, and the instant transfer purchase. Ive sent a few emails to billing (this occured on the 16th and the 20th for the two transactions) but have gotten no reply.
I was thinking maybe its a security or anti-exploit thing since I basically havnt logged in the game in a year then bought like 200$ in ap. I dont mind if thats the issue, but I did buy the AP for a reason , and not having the AP, and not having any way to buy more, kinda makes my comming back a costly waste of time >.<! I play Shaiya and with no way to get res runes its not really even safe to leave town
Thank you so much for any helpful information~<3