I rated AG with a "Poor" vote.
This being my personal selection due to the total failure the transfers from TS1 to TS2 went, where AG was unable to fulfill his formal offer to transfer the characters according to their own conditions, and to the fact that now, AG instead of bringing a solution, it just gives us an option of a package instead of really fixing the problem.
Personally I still want to support AG since for me this is the first time this kind of problem arises in my dealing with AG, but you have to fulfill and comply with what you have offered your customers.
Thank you