We run this monthly, to see how we are progressing (if at all).
The topic is: How would you rate Aeria Games Service?
5 is considered the best rating.
1 is considered the worst rating.
You are free to decide on your own what exactly this means.
You are free to post here any details that you would like to share.
Please include which game or games in particular you are referencing in your feedback.
Please feel free to state whether you have seen any changes in the past 30 days, and what you think about them.
The overall score of this poll, as well as a summary of the comments posted will be given to management.
Note: Random AP rewards may be to accounts that post comments.
We will be sending out email surveys again this month. We will be using survey monkey, and the email should look something like this:
Note - This is an example. The link to the survey will be contained in the email
Subject: Aeria Games Customer Survey
Body: Aeria Games is conducting a monthly survey, and your response would be appreciated. You're email was chosen because you have submitted a service request in the past 30 days.
Here is a link to the survey:
This link is uniquely tied to this survey and your email address. Please do not forward this message.
Thanks for your participation!
Please note: If you do not wish to receive further emails from us, please click the link below, and you will be automatically removed from our mailing list.