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Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
11402
Location
San Jose United States
PostedApr 01, 2009 10:18 am   Last edited by Superman0X on Jun 26, 2009 7:18 am. Edited 10 times in total

AP Back Guarantee

Aeria absolutely 100% Guaranteed that you would have fun in the month of April... or your AP back!

Should by some quirk of back luck, you did NOT have fun in April, you must use our contact us form submit a request in the following format:

Account Name (Filled out and grayed out if logged in)
Your Email Address (Filled out and grayed out if logged in)
Subject: Fun Month Rebate
Category: Fun Month Rebate
Message:
Type of Payment
Account Name
Transaction Id/Receipt#/Google Order #,
Purchase Date(s)
Amount(s) Purchased
Total Amount Purchased in April
Total Amount Spent in April

Once you do this, you will receive an automated response back, to let you know that we got your message. It will include a ticket #.

Take this ticket # and go here:

http://www.surveymonkey.com/s.aspx?sm=eQGrzC1nCCajDFqdiP22yw_3d_3d

Fill out the survey, and give us the ticket # at the end.

Please include ALL AP PURCHASED within the month of April. We will rebate up to 5000 AP Purchased. Bonus/Rewards Cash is does not qualify for rebate offer. Rebates may take up to 30 days from the end of April submission to process (10 May 09). All rebate request must be filed properly, the survey filled out and must be filed with the specified dates, else they are not eligible.

Helpful Links:

bought: https://billing.aeriagames.com/report/in_list.asp
spent: https://billing.aeriagames.com/report/out_list.asp

Clarification on when the AP will be returned. It will be up to 30 days from the end of the application period. This can be as late as 8 June (31 Days in May). No one can possibly receive any AP before the end of the application period.

Note: If you did not submit a ticket in the correct category between 1 May and 10 May then you have missed your opportunity, and there is no way to qualify for this rebate.

Note: If you are replying to our emails, and the subject is something like [Request Tracker (RT) #123456789] then your ticket # is 123456789

We have a major update in order to make this easier, please read this thread:
http://forums.aeriagames.com/viewtopic.php?t=403886

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Hokiehigh

Rank 0
Hokiehigh
Joined
01 Feb 2009
Posts
45
Location
United States
PostedMay 01, 2009 1:22 pm

Transaction ID

If we do not have our transaction IDs can we not get the rebate ?

Monkey_Coon

Rank 0
Monkey_Coon
Joined
28 Dec 2008
Posts
11
Location
washington United States
PostedMay 01, 2009 1:34 pm
What exactly do you mean by Account name? Like our Aeria Games account name or for example our Google account name?

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FakeChiBlast

Rank 4
FakeChiBlast
Joined
08 Mar 2008
Posts
1953
Location
Toronto Canada
PostedMay 01, 2009 1:38 pm
Should be the account name you used to purchase AP.

 
Total Amount Purchased in April
Total Amount Spent in April  

Can I ask why you request this again? I thought have thought you would have this information already.

Thanks,

Enchanced [20] spear, duals, two handed and staff.http://forums.aeriagames.com/viewtopic.php?t=434374

Monkey_Coon

Rank 0
Monkey_Coon
Joined
28 Dec 2008
Posts
11
Location
washington United States
PostedMay 01, 2009 1:58 pm
Oh and how do we figure out exactly how much AP we spent? Sorry, noob moment.

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eshirael1

Rank 0
eshirael1
Joined
15 Jan 2009
Posts
71
Location
Poland
PostedMay 01, 2009 2:03 pm
I wouldn't be suprised if someone would make guide for that. Really.

OSUBeaver

GameSage: Forum
OSUBeaver
Joined
06 Nov 2007
Posts
10161
PostedMay 01, 2009 2:05 pm
Monkey_Coon wrote:
Oh and how do we figure out exactly how much AP we spent? Sorry, noob moment.  


Go here to figure out how much you bought and how much you spent:

bought: https://billing.aeriagames.com/report/in_list.asp
spent: https://billing.aeriagames.com/report/out_list.asp


Thanks SeeYouInTea for yet another a great Sig!

Monkey_Coon

Rank 0
Monkey_Coon
Joined
28 Dec 2008
Posts
11
Location
washington United States
PostedMay 01, 2009 2:11 pm
OSUBeaver wrote:
Monkey_Coon wrote:
Oh and how do we figure out exactly how much AP we spent? Sorry, noob moment.  


Go here to figure out how much you bought and how much you spent:

bought: https://billing.aeriagames.com/report/in_list.asp
spent: https://billing.aeriagames.com/report/out_list.asp  


Thank you very much.

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himefang

Rank 0
himefang
Joined
10 Mar 2009
Posts
6
Location
United States
PostedMay 01, 2009 2:19 pm

Re: AP Back Gaurentee

Superman0X wrote:
Please include ALL AP PURCHASED within the month of April.  

Do you mean the AP itself or the items?

eshirael1

Rank 0
eshirael1
Joined
15 Jan 2009
Posts
71
Location
Poland
PostedMay 01, 2009 2:22 pm
Transaction Id/Receipt#/Google Order #, - what is this.. where can I find it
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