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MasterDelvin

Rank 0
MasterDelvin
Joined
10 Jan 2008
Posts
20
Location
Georgetown United States
PostedFeb 13, 2008 6:14 pm
well mine is a bit different...

I bought my points on a Friday... (no problems)...had them all weekend...

Sunday I finally (after three weeks) got my refund AP from an event that was suppose to be refuned within 10 days (ha)....

Monday I sign on, expected to see my AP points (the ones I bought Friday night and the ones returned to me)..

Nope, no AP points (ZERO) and my account is suspended..

I dont use pay-pal directly and do not have an account, simply used my Credit Card...

The money left my bank, went to Pay Pal and I guess (went to Aeria Games ?)...either way, my money is gone, 90.00 of it and the unused portion of my AP is gone as well with a threatening letter from Aeria...

"If I dont get this fixed, I will be banned"....huh ? get what fixed ? My money is gone...left asta la vista... hehe....Someone has it....

Billing....

MasterDelvin
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kurupt4lif3

Rank 3
kurupt4lif3
Joined
09 Jan 2008
Posts
1061
Location
Jays Houz Zimbabwe
PostedFeb 23, 2008 12:04 am
I still have a total of $40 on two gift cards. i tried to buy $20 worth of ap on each of them and for both it wouldn't work?? Anytime this ap problems are gonna be fixed?

Tech Ninja

Rank 2
Joined
11 Feb 2007
Posts
650
Location
United States
PostedFeb 23, 2008 12:36 am
For some reason the gift card credit cards dont work all the time. I bought 3 $50 to try and use and none of them worked on buying AP but I used them in the store.

muddlizard

Rank 0
Joined
17 Nov 2007
Posts
4
Location
leesburg United States
PostedApr 08, 2008 2:19 pm

Same Probelm as above..

No Ap after 2 confirmations
Never had a problem befor got them instanlly ..and now i have nothing. Would like to know when this will be fixed ..I have already done everything the website said to do...to fix this ..with no results.

kadajxs

Rank 2
kadajxs
Joined
03 Jan 2008
Posts
543
Location
Canada
PostedApr 11, 2008 11:33 am
it won't even let me buy ap wit my paypal account and without it, bought ap back on monday and had no problems but for the past 2 days i couldn't buy any. and i would really like to buy ap today seeing as u get 50% more, and i just keep geting this crap "10417 - The transaction cannot complete successfully. Instruct the customer to use an alternative payment method. "

12 Sky2/lvl G12 Nangin/Kumite/Redemption*RETIERD*

EndG4me

Rank 0
EndG4me
Joined
31 Aug 2007
Posts
8
Location
Australia
PostedApr 15, 2008 9:47 am

RT#736936 ap points purch not issued

AP POINTS PURCHASED - NO AP ISSUED
I bought and paid 4 AP via CC - it showed as completed no ap credited...this is not an issue with PayPal...Can someone accept ownership and accountability on behalf of this issue so that "WE" the "CUSTOMERS" can a) get a refund or b)get our AP or c)BOTH!! Customer Service aint so hard...I am a Call Centre Credit Manager... IF U NEED SOMEONE TO HELP U GET YR SYSTEM RIGHT PLS EMAIL ME... I WILL DO IT FOR FREE!!! This is disgraceful that an international system has no service level/clear cut process and exists by passing the buck... as for the stockmarket...well..shareholders surely will be made aware of $$ lost due to shoddy cust service and inappropriate service standards..I am so glad i only applied for $10 and $100 which was my original intention... wont be buying AP again!! Just give me a refund please...

You can never catch a Thief but You can always Catch a Liar ;)

elbowz211

Rank 0
Joined
11 Apr 2008
Posts
11
Location
Southwest Raches United States
PostedApr 19, 2008 12:11 am
Same thing has happened to me now with two payments. I had two successes in the past now these two I have paid and got no credit. Come on aeria!

lodscorpioo

Rank 2
lodscorpioo
Joined
29 Nov 2007
Posts
409
Location
brainerd United States
PostedMay 17, 2008 1:43 pm

credit care

ok i have had no problems to date until last night and today.. I use my cc and have the ap the next time i log in to 12sky however these last 3 times i get a confirmation email from paypal and aeria games, but no ap..
#891823
#896290
Receipt Number: 0019-1323-9321-7013
Receipt Number: 4752-5438-1812-8697
Receipt Number: 0519-3609-4397-1475

however i did get two funny email that look like phishing links. here it its

https://www.paypal.com/us/vst/id=6AY48523WT470645M

please let me know asap

lodscorpioo

Rank 2
lodscorpioo
Joined
29 Nov 2007
Posts
409
Location
brainerd United States
PostedMay 17, 2008 2:56 pm

credit care

Ok just to make sure everything was good to go I called paypal and they confirmed that the money has been transfered to aeria games already. However I have not recieved it in my ap points. Like I said above it is usaully there right away. this is kind fustrating because i wanted to purchase some items for turbo and can not.

Temari12345

Rank 0
Temari12345
Joined
13 Feb 2008
Posts
14
Location
davao Philippines
PostedMay 17, 2008 3:46 pm

ticket thingy

sorry i didnt post it here >.<

TICKET #890784
4367-6483-4592-4810 reciept
product number: 2065648

Please help Embarassed

I'm dead. ^^
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