Hi, ill say in advance im sorry if the content of this msg is abusive cause currently my blood is boiling and its maximum with Team Aeria, The game im reffering to is
I have sent some tickets asking for items that Aeria owes me cause of promotions not received therefore cant expect me to be patient when repeatedly facing the same issue and having to sent tickets with similar issue over and over.
I have just started 2 weeks yet spent 180USD and had so many problems having to sent so many tickets with -1 aeria points , bogo promotions not received , promised item due to event after maintenance not received, questions in tickets regarding paypal ignored , in game issue delayed etc etc.
I got sick and tired of it all, so my last ticket was "I am sick and tired of all this and filing a complain to BBB" I did file a complain, cant blame me i was really angry with having so many issues withing 2 weeks, and i just started.
Next 12 hours, MY account got BAN. and browsing thru this forums i suddenly saw the post, of you making a topic of people to give good rating for Aeria Games in BBB. Now i can see why BBB put an A rating for Aeria games, when indeed the service is crap and so well deserved of an F !
Eating my 180 USD just like that by banning my main account. Funny the customers still need to show the sellers respect when here, im feel like im getting scam not receiving my promised promotion items, and cant even voice out out my opinions in my tickets?! i wasnt rude in my first ticket, or 2nd ticket, and when it become a repeated thing, i started get angry and scold them "but said no vulgars". What is this some kind of communist management? Now my account p06261293 , my 2 weeks worth of effort and 180 USD gone just like than with a ban? I dint get my promised items over and over and so i sent ticket first politely , and more aggressive when it become a habit, right till the end when i got ban, i still dint receive my bogo item (I even provided screenshots as proof in my Ticket) and also my necklace 3khp 6enchant which they promise to pay out after maintenance Tuesday, yet i dint receive !. Naturally ppl sent their ticket politely, which is what i do at first, of course i got more angry and start criticizing the service in my ticket when it become a habit. I dislike sending tickets. NOT ONE BIT. BUT IM FORCED TO. And now after my last ticket, of me saying that im filing a complain to BBB i got BANEED?!! This is ridiculous. Before i take any action, I do hope to here out an explanation. I do hope u can provide me with one.