Its happens to us all, that horrible error that stares point blank at you right after you purchase Aeria points. I recently came back to AG to play Aura Kingdom and Elsword. To put it plain and simple their was limited edition items in El that I really wanted to buy. I purchase Aeria points and get the omgholyjesuswhy error, not a biggy it happens all the time, I am usually given to points 20-40 minutes later. THIS TIME HOWEVER, I waited an entire day and finally sent a ticket asking what the error was. Still no response. I get an email stating that on my purchase I did not use the same email I have on my AG account. That's fine, I messed up. Few hours later, STILL NOTHING. I changed the email of my account to match the purchase email. I sent a ticket with info from both my purchase receipt and the email change. Nothing. How can we support AG in general if your going to give us heck for making a simple error that can EASILY be resolved. My account states that I have purchased my AG points, $20 to be exact but I still have that AGGRAVATING ERROR on my points instead of the amount I ordered.