Author Message

juan_collinszz

Rank 0
Joined
05 Jan 2013
Posts
13
Location
Medan Indonesia
PostedApr 12, 2014 7:02 am

AP Error and said Suspended

Help to solve this problem
i send a ticked alrd, but still dont get fixed.
the ticked alrd opened, but yes still dont get fixed.
help me how can i solve this problem.
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DevilHearth

Rank 3
DevilHearth
Joined
30 Sep 2009
Posts
1457
Location
Tarbes France
PostedApr 12, 2014 8:52 am
It means they have to check up your account, and can last from 1 to 3 days. This issue can happen when you charge AP when you have not charged for ages, or when you use a credit card that has already been used on another account.

juan_collinszz

Rank 0
Joined
05 Jan 2013
Posts
13
Location
Medan Indonesia
PostedApr 12, 2014 9:44 am
yes, its true that i not recharge from a longtime when i play DMO, but now iam playing aura kingdom and want to recharge , but the AP got error and said suspended. now i just can wait for them to fix it.

SharanQ

Rank 0
Joined
23 Jan 2011
Posts
9
Location
Australia
PostedApr 14, 2014 1:47 am
Be patient... The staff are very good, they'll get it all sorted out for you soon!
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