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Superman0X

Rank 5.1
Superman0X
Joined
11 Jun 2007
Posts
12160
Location
San Jose United States
PostedMar 20, 2014 9:05 am   Last edited by Superman0X on May 29, 2014 10:44 am. Edited 1 time in total

Network Issues

We are aware that the Aeria Games website(s) and games have have connection issues on and off recently. We are working with our service provider to help resolve these issues. We apologize for the inconvenience.
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iZviNi

Rank 5
iZviNi
Joined
23 Feb 2014
Posts
4092
Location
Professional co-op player from Ukraine
PostedMar 20, 2014 10:00 am
Its been like this for the past week every night..

=/

CandiiBerrii

Rank 4
CandiiBerrii
Joined
17 Dec 2013
Posts
2244
Location
Norway
PostedMar 20, 2014 10:01 am
;~;

The2009RKO

Game Sage: Twin Saga
The2009RKO
Joined
20 Apr 2010
Posts
6213
Location
Portugal
PostedMar 20, 2014 10:03 am
Let's hope it gets completely solved pretty soon :/

newjil

Rank 0
newjil
Joined
25 Oct 2011
Posts
1
Location
Oran Algeria
PostedMar 20, 2014 10:03 am
Thanks for the announcement and for the job that you do ... Can we know what was the reason of this shutdown ?
And are our accounts safe? Or we have to changes our passwords?

Best regards,
Newjil.

LazySummer

Rank 2
LazySummer
Joined
24 Mar 2013
Posts
462
Location
Sweden
PostedMar 20, 2014 10:04 am
hope it gets completely solved ASAP Sad

shawn__datguy

Rank 2
shawn__datguy
Joined
20 Sep 2013
Posts
483
Location
United States
PostedMar 20, 2014 10:11 am
Data backup in process...not this again.

Superman0X

Rank 5.1
Superman0X
Joined
11 Jun 2007
Posts
12160
Location
San Jose United States
PostedMar 20, 2014 10:16 am
newjil wrote:
Thanks for the announcement and for the job that you do ... Can we know what was the reason of this shutdown ?
And are our accounts safe? Or we have to changes our passwords?

Best regards,
Newjil.  


All data is safe... this is just an external disruption of network connections. We have mitigated it at this time.

TylenoI

Rank 5.1
TylenoI
Joined
28 Oct 2013
Posts
6718
Location
United States
PostedMar 20, 2014 10:18 am
Superman0X wrote:
newjil wrote:
Thanks for the announcement and for the job that you do ... Can we know what was the reason of this shutdown ?
And are our accounts safe? Or we have to changes our passwords?

Best regards,
Newjil.  


All data is safe... this is just an external disruption of network connections. We have mitigated it at this time.  


Is it really that hard to admit someone is attacking your servers?

Siviard

Rank 3
Siviard
Joined
22 Mar 2010
Posts
1106
Location
United States
PostedMar 20, 2014 10:18 am
Any chance of when the website/server goes down you could make a post on your facebook/twitter(if you have one that is) so that your player base actually knows about it? Other companies do it so I'm sure it wouldn't be too hard to do.
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