Author Message

DeLauMauser2

Rank 0
Joined
18 Mar 2012
Posts
3
Location
Netherlands
PostedFeb 07, 2014 1:17 am

account blocked

what to do?
Hello,
my account has been blocked because i have violated the ToS, even though i don't know what i have done wrong...
so how do i contact Aeriagames about it to recover my account(i can't login on this account) or so they can explain what i have done wrong?

sorry if it is not allowed to speak about bans on forum but i just don't know what to do....

if somebody could help me, thank you.
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dylan.gallop

GameSage: Eden Eternal
dylan.gallop
Joined
02 Jan 2013
Posts
1318
Location
Meanwhile In South Africa
PostedFeb 07, 2014 1:21 am
Normally you should receive an email with details about your ban.
But, you can send in a Ban Appeal

DeLauMauser2

Rank 0
Joined
18 Mar 2012
Posts
3
Location
Netherlands
PostedFeb 07, 2014 1:27 am
ty for answering, i looked up my e-mail but i don't see a mail anywhere >.<
however my whole account got blocked and a ban appeal seems more for a chracter of the game, so should i send that or is there something else?

thanks again

PoolHooss

GameSage: Eden Eternal
PoolHooss
Joined
12 Nov 2011
Posts
1249
Location
The Desert, WA United States
PostedFeb 07, 2014 1:55 am
DeLauMauser2 wrote:
ty for answering, i looked up my e-mail but i don't see a mail anywhere >.<
however my whole account got blocked and a ban appeal seems more for a chracter of the game, so should i send that or is there something else?

thanks again  


Fill out the Ban Appeal. Include as much information as you can. The Ban Appeal is account-wide not for just specific characters ^^ have a good day!

-Is currently looking for someone to revamp my profile, message/comment if interested.
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