Hey guys, I had the same problem.. I tried to uninstall and install again but the same thing happened. What you need to do, is go to the aeria games folder on your C drive. use the uninstall option there on your Soldier Front. After that delete all the folders in C: that have anything to do with soldier front or aeria ignite. after that go to Control Pannel, uninstall programmes and uninstall anything that remains of soldier front AND aeria ignite... after every folder, shortcut and progmmes have been uninstalled empty your recycle bin. After that to to Soldier front home page and re-install... once installed right click the soldier front icon on your desktop and veiw the folder it's in... double click the SFlauncher icon and start the game from there rather than using ignite. Worked for me and I had EXACTLY the same problems, goodluck!