How would you rate Aeria Games Service?

5 (Excellent)
10%32 Votes
4
15%49 Votes
3
16%50 Votes
2
12%40 Votes
1 (Poor)
45%141 Votes
Total Votes :: 312 Votes
Author Message

KittyGemma

Rank 0
KittyGemma
Joined
04 Aug 2012
Posts
53
Location
- United Kingdom
PostedSep 29, 2013 8:06 am
3 since none of them can solve my eden crystal problem.
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rathov_khan

Rank 4
rathov_khan
Joined
19 Dec 2009
Posts
2782
Location
Huddersfield United Kingdom
PostedSep 29, 2013 8:28 am
Voted 4.

Aeria are trying to give us a good game, which it is. But hackers and scammers are doing everything to spoil it for the rest of us. If they would move on and bother somebody else, we could have the game that Aeria wanted us to have. Don't blame Aeria for what is, totally, other people's fault !!

Grateful thanks to PupsiK for the awesome sigs !!

kikix12

Rank 5
kikix12
Joined
24 Feb 2008
Posts
6178
Location
Spain
PostedSep 29, 2013 9:03 am
rathov_khan wrote:
But hackers and scammers are doing everything to spoil it for the rest of us. (...) Don't blame Aeria for what is, totally, other people's fault !!  
I hope you do realise two things:

1) There is exactly one way to scam someone in game that Aeria can't do anything about. Selling items for a price that is higher than the current market one. However, this is the kind of scamming that people never complain about, because its a result of impatience on the buyers side. They don't even realise that they were scammed, usually.
All the rest can be prevented by suitable changes to the system. As licence holders, Aeria does have certain influence over developers that should be enough to push for anti-scamming systems.
2) Aeria is the provider of service. It is 100% on Aeria to guarantee security of their service. Hacking is someone getting access to data that they should have no access to. If a player gives their password/account name to someone else, they are NOT being hacked by all those that they gave the login data to, just so you know.
In other words, all actual hackers are entirely Aeria's responsibility and their prevalence (apparently) is a reason to blame Aeria for not putting enough resources into security.

strobava

Rank 5
strobava
Joined
04 Oct 2010
Posts
3280
Location
Spathiwa United States
PostedSep 29, 2013 11:07 am
We have 2 more problems over here at DWO that the GM's and even Game sages seem indifferent to.
The MMook gold seller spammer.
The GM's need to leave a message in game warning players not to go to these sites as there a security risk.And leave an explanation on the forums why banning them is futile.
And there seems to be some type of bug that is preventing players from logging in after taking part in the cape sale.At first I thought it might be typing in a incorrect password...but 12 people>>?
I have tried contacting a gm,I have tried Contacting aGS,I have tried bringing the issue up on the DWO shoutbox.
I have tried replying on the bug report form.
All that has happened is indifferent silence Sad
Some one ,any one please let Huntingseason and her friends know your at least looking into the issue,just ignoring it is both irrisponsible and sure to lose you customers 12+ there freinds.

MinaseKun

Rank 0
MinaseKun
Joined
02 Sep 2011
Posts
84
Location
Somewhere in Greece
PostedSep 29, 2013 1:05 pm
strobava wrote:
We have 2 more problems over here at DWO that the GM's and even Game sages seem indifferent to.
The MMook gold seller spammer.
The GM's need to leave a message in game warning players not to go to these sites as there a security risk.And leave an explanation on the forums why banning them is futile.
And there seems to be some type of bug that is preventing players from logging in after taking part in the cape sale.At first I thought it might be typing in a incorrect password...but 12 people>>?
I have tried contacting a gm,I have tried Contacting aGS,I have tried bringing the issue up on the DWO shoutbox.
I have tried replying on the bug report form.
All that has happened is indifferent silence Sad
Some one ,any one please let Huntingseason and her friends know your at least looking into the issue,just ignoring it is both irrisponsible and sure to lose you customers 12+ there freinds.  
The issue about the bots advertising that site has been looked into and a notice has been put up in the bulletin board when you log in Razz

IGN: x1mp0.WU1 Faction: Wu

rathov_khan

Rank 4
rathov_khan
Joined
19 Dec 2009
Posts
2782
Location
Huddersfield United Kingdom
PostedSep 29, 2013 1:48 pm
kikix12 wrote:
rathov_khan wrote:
But hackers and scammers are doing everything to spoil it for the rest of us. (...) Don't blame Aeria for what is, totally, other people's fault !!  
I hope you do realise two things:

1) There is exactly one way to scam someone in game that Aeria can't do anything about. Selling items for a price that is higher than the current market one. However, this is the kind of scamming that people never complain about, because its a result of impatience on the buyers side. They don't even realise that they were scammed, usually.
All the rest can be prevented by suitable changes to the system. As licence holders, Aeria does have certain influence over developers that should be enough to push for anti-scamming systems.
2) Aeria is the provider of service. It is 100% on Aeria to guarantee security of their service. Hacking is someone getting access to data that they should have no access to. If a player gives their password/account name to someone else, they are NOT being hacked by all those that they gave the login data to, just so you know.
In other words, all actual hackers are entirely Aeria's responsibility and their prevalence (apparently) is a reason to blame Aeria for not putting enough resources into security.  


In answer to your points....

1) Yeah true, but as you mention 'the current market one', in other words a price the player is happy to pay. Buying and selling are not compulsory, every player has the choice to reject or accept the sale. If the price seems a bit high - or a lot high - then they can turn around and walk away to look for the same item at a reasonable price, there'll be somebody out there selling it.
As mentioned elsewhere I tend to sell at about the NPC buy price for armour and weaps, yet even I've been called a scammer, which is total BS have never scammed anybody in my life. Fortunately those who know me, know that I only sell genuine articles !!

2) Yes, I'm perfectly sure that Aeria could have a perfectly secure game made, that nobody can hack. Am also sure that under such circumstances players wouldn't have access to the game, which kinda defeats the object. Yes security needs to be beefed-up, and maybe limiting access to the game data to those with a right to be there is one solution. That should be easy enough to put into place, and upset the hackers enough so they leave us alone !!

Grateful thanks to PupsiK for the awesome sigs !!

xHiqH.

Rank 4
xHiqH.
Joined
31 Jan 2013
Posts
3100
Location
Palestine ~ Israel
PostedSep 29, 2013 1:50 pm
Hey hey you you
I know you don't like me
No way no way you have to remove those lovely wolfteam's tired spenders!
Oh hey hey you you
I need you to pick good gs , yes good gss
The vote will be 3. GOOD Lawck!

Edit : Omgg! I am very sorry! I was about to click on submit vote & Then I clicked wrongly (:P) on 1. Please change it to 3 ? :o

splasher__

Rank 5.1
splasher__
Joined
02 Feb 2009
Posts
9881
Location
Finland
PostedSep 29, 2013 2:17 pm
xHiqH. wrote:

Edit : Omgg! I am very sorry! I was about to click on submit vote & Then I clicked wrongly (Razz) on 1. Please change it to 3 ? Surprised  

Your fingers did the right thing, your mind didn't.

jpcabeco

Rank 3
Joined
23 May 2012
Posts
1035
Location
Portugal
PostedSep 29, 2013 2:23 pm
splasher__ wrote:
xHiqH. wrote:

Edit : Omgg! I am very sorry! I was about to click on submit vote & Then I clicked wrongly (Razz) on 1. Please change it to 3 ? Surprised  

Your fingers did the right thing, your mind didn't.  

the truth has been spoken

Anarchist69x

EOS Founder
Anarchist69x
Joined
02 Jun 2010
Posts
1681
Location
Arizona United States
PostedSep 29, 2013 5:05 pm
Got a 1 from me.
 
"suspension of service of your Aeria Games account due to billing inactivity."  


Need I say more?

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