I gave it a 3, while the billing area is pretty fast and painless to use ( of course it deals with money) other areas are in need of some serious improvement, Such as some GS that go about locking threads that shouldn't be just cause people don't agree with them, when the thread its self is helpful to others and responses would benefit others, seems to be a bit of a power trip at times, More Gm interaction in the game would be a plus, I played this game since open beta and back then we had Gm's that would take the time to come play in the arena or even chat with players thus showing they actually cared, and weren't just there to make a pay check, friendliness indeed does go a long way, ( can't lead productively or in a positive influence on a group or a economy if the economy has no respect for the ones doing so cause their to good to drop a line and at least say hi )
Responses to when something extreme happens such as we have going on now, should more informative and not misleading or worded to hide certain aspects of the things in process and more frequent not once in awhile leaving people out of the loop and allowing this absents to create margin for rumors to spread like wild fire. after all you may run the game but generally speaking you work for us as we are what pays you...
Fixes are a HUGE factor of feedback given daily, We don't get enough fixes, things are brushed and are tried to be covered up with either false hopes of promised fixes or new things added in hopes we forget about current issues. ( which we don't forget)
Treating everyone as a whole would be a great thing as well, fair and equal punishments etc should be the same for everyone regardless of how much comes out of their wallet and doesn't. Rules regarding the ToS should be enforced equally on EVERYONE not how things seem to be played these days, while some people will get away with things while others are fast to get banned.... Now don't get my post here twisted and think its mockery or a shot at anyone it isn't, It's just a few opinions I have along with others that surely would agree with everything I said, and even the ones that partially agree with somethings I said, this is a feedback poll and I am giving honest and open feedback on things that would honestly help the game in its current and future. Like I said I played since open beta and would like to enjoy this game for years to come, but things need to be fixed/changed for the better otherwise there won't be much of a future to look forward to. I hope you read this and keep a open mind and accept this as what it is and not turn it into something it isn't. Read it think about it and apply some efforts into it and see how far it takes you. as well as us. Thanks.. BoneCrusher