I was seriously considering voting a 2 or even a 3 this month, due to improved GM communication in Shaiya, and unlike a lot of people, I know at least one of the serious problems Shaiya has had the last week is beyond the control of the Aeria team, so it would be churlish of me to criticize for that.
But, I find myself back at 1 again.
1 - The removal of AP rebates in Shaiya. You can one-time sell as many lifetime CRRs and other 30 day items you like, but you will not prevent a lot of people from quitting due to it. A lot of people quit when the rebates got nerfed, the same is happening now. More power to the wallet warriors.
2 - Increasingly draconian forum moderation, including belittling and denigration of players
(and deliberate misinterpretation of posts), as well as banning people for "harassment" for making innocent, if redundant, posts (like telling people in one forum section where the information about the removal of the AP rebates can be found). It would appear there's a new policy maker in Moderating Town, and he/she/they are not doing Aeria's reputation any favours.
If you are worried about the increasing number of sarcastic posts, you might do well to look into the reason why they are increasing and deal with that instead of treating the community as idiots. If you think people's argumentation is flawed or stupid, at least keep it professional and don't sink to the level you accuse others of (see above link). I am seriously disgusted with the moderation, as well as with the lack of educating the community in a proper manner
about proper posting/channels at this time.
3 - Ticket handling times are increasing again in Shaiya.
4 - Shaiya GSes are more removed from GMs again. A tougher regime is put on them and GM interaction is cut down to an absolute minimum. Tickets are no longer forwarded except extreme cases (and no, those cases are not enchants that have been waiting for a month). GSes recently leaving the team are happy they got out in time.
The games, their communities and their forums, GMs and GSes, are not entities isolated from each other. What goes on in one of these areas, affects the others. For how you have treated the community lately in the above listed items: Way to go to poison the enjoyment of a new Shaiya episode, Aeria.
A well deserved ONE from me.