Author Message

heru134

Rank 0
Joined
30 Apr 2013
Posts
5
Location
Indonesia
PostedJun 12, 2013 6:33 am

Eror AP

succes buy ap but not got ap in my ID
Pls Help ME, i buy AP in Paypall , and succes but i don't get the AP... PLS HELP ME WHY..??

i already do that for 2 time .... Sry if my English is bad,,, TY
Advertisement

JudithFlow

Rank 0
Joined
22 May 2013
Posts
160
Location
Netherlands
PostedJun 12, 2013 6:41 am
You may have to wait upto 40 minutes before the AP is properly processed from the Aeria site to Scarlet Blade.
During that time, your AP will usually show as -2 or inactive.
If it takes longer, send a ticket (maybe someone has the link for that at hand?)

heru134

Rank 0
Joined
30 Apr 2013
Posts
5
Location
Indonesia
PostedJun 12, 2013 7:17 am
Yes but, no (inactive ) , 0 AP , It's already 4 days, and i already buy again 10 min ago , and have the same problem , don't have ticket .. PLS HELP >..< Sry if my english is Bad

heru134

Rank 0
Joined
30 Apr 2013
Posts
5
Location
Indonesia
PostedJun 12, 2013 7:18 am
how or where can i ask GM for my Problem ,,??

Short_Amigo

Rank 4
Short_Amigo
Joined
16 Apr 2008
Posts
2327
Location
A place in Canada
PostedJun 12, 2013 7:22 am
Please send a ticket to billing. The Billing Department can look into your issue with your AP.

The response time though can take up to 72 hours.

heru134

Rank 0
Joined
30 Apr 2013
Posts
5
Location
Indonesia
PostedJun 12, 2013 7:39 am
After Succes buy AP use PayPall , in my ID no inbox in for the Ticket ....

if like that how ??? Pls Help me

Short_Amigo

Rank 4
Short_Amigo
Joined
16 Apr 2008
Posts
2327
Location
A place in Canada
PostedJun 12, 2013 7:43 am
heru134, Jika Anda mengalami masalah dengan AP Anda, Anda mengirimkan tiket. Ini link yang saya berikan Anda dalam posting sebelumnya. Setelah Anda selesai tiket, Anda akan perlu menunggu sampai Anda mendapatkan respon. Anda dapat memeriksa tanggapan di bawah [url = http://www.aeriagames.com/contact/tickets] Tiket saya [/ url].

Waktu respon untuk tiket bisa memakan waktu hingga 72 jam.

heru134

Rank 0
Joined
30 Apr 2013
Posts
5
Location
Indonesia
PostedJun 12, 2013 8:10 am
Terima Kasih kk , Tyvm ... mau d coba dolo
Display posts from previous:   Sort by: