What is the issue in question anyhow? Saying it's a back-end process doesn't say much.
You're timing sucks too, I just
logged on and was greeted by a server message that it's going down in about fifteen minutes a minute or so after I got on.
do you mean pst?
Think the "est" refereed to estimated. If not they'd have to get in a time machine, go back three hours and the maintenance would already be over, which of course makes no sense, funny though.