For a few reasons. In my own person opinion I think you guys have done an amazing job with Scarlet Blade. Despite the bugs and hackers and every problem you guys have faced in my own opinion you guys respond to the problems in a reasonable amount of time. You guys also have a great :Management: Team going there. Meaning the GSes and GMs. Everytime someone has needed a GS or a GM online there is one. Your GS team is doing a kicking job there and you guys should be VERY proud of them! However for server Maint I know a few people are upset about how long the servers are offline for each week. And a few hours each week is ok but I know a lot of people think its just a bit excessive. Also A lot of the community is coming up with great ideas. I know it's hard for you guys to read EVERY idea that gets posted but it would really help the community morale if even if their ideas can't be accepted once awhile someone posts saying why their Idea can't become a reality.
I also saw that you guys just did a revamping of the GS Forum Mod team which is GREAT I believe you guys could use more of them to just help with the flow of the forums.
Overall I believe aeria is actually doing a good job. There are some areas that could use some work but every company has areas in which they could get better.
I'm quite satisfied with Aeria Games. Keep up the great work guys!
-The only thing I would change about most of the games I've played from Aeria is the grinding.. I play only support classes.. And its extremely hard to grind as support unless your in a group.. And if your in a group you lose exp.. That's the only thing that kind of bums me out in later levels
But thats in most games so nothing you can really do about that xD. Still love you guys! <3