Cool your jets, buddy, I am a player just like you. You need to be an adult, chill out, and follow the advice given to you. Getting upset and ranging at people attempting to help you does not help your case.
Several people have been having this issue. Just the RT system is put into place as a way to contact the GMs, and it does take 48 hours to get a response. I'm sorrry there isn't another way to do it.
I've already offered to forward the ticket once its been placed after 48 hours. I can't do anything for you prior to that.
I'm sorry your day is going bad, but all I or anyone can do is advise you. What you choose to do beyond what advise is given is in your hands.