So, a few friends and I are thinking about playing again, but I'm still REALLY paranoid about leveling because at one point, well four points... only one in relation to this problem, my account was hacked and character was deleted. I do not buy gold, I do not download any sort of random crap that looks shady or anything of the sort, Aeria games is the only company that I have ever had this problem on. Anyway, Aeira games got my AP back to me each time, which was awesome, but they could do nothing about all 3 of my characters on Grand Fantasia being deleted, even though I reported it within a week of it happening.
Bottom line... can anyone tell me from experience if characters can be restored? It's the -only- thing stopping me from coming back right now. I wish they had a specific password to access characters like Eden Eternal, would make me feel a lot safer.