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aldrianorencia

Rank 0
aldrianorencia
Joined
03 Apr 2013
Posts
3
Location
ParaƱaque City Philippines
PostedApr 25, 2013 1:31 pm

Recovery of Banned Account

using multiple clients/same Ip address
Why i can open my old account... and tracking my ticket has no response from our GM... Hope this thing can fix immediately... coz i feel so bad for the free item i got from CBT...
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ccsultima

Rank 3
ccsultima
Joined
16 Mar 2013
Posts
834
Location
With stupid in the United States
PostedApr 25, 2013 4:10 pm
Tickets can take up to 48 hours to be replied too. If not, please forward the RT # to a GS so they can then directly bring it to a GM's attention.

And, I'm not sure exactly what you mean, but if you mean why your characters aren't there since playing from CBT, they did a complete server wipe from CBT going into OBT, meaning you would have lost those characters. Just a heads up.

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aldrianorencia

Rank 0
aldrianorencia
Joined
03 Apr 2013
Posts
3
Location
ParaƱaque City Philippines
PostedMay 02, 2013 3:38 pm
thanks!!!
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