I need help, because the ticket hasn't responded and i need talk with Superman0X
You are posting on Grand Fantasia in English. RT's are not to be shared on the forum, so please edit it out of your above post.
You must continue to make contact to your GM team through RT.
You should log out of all accounts (do not be logged into an alternate account) and send in a Recover a Lost Account
ticket to Grand Fantasia ES.