I guess since I came back in aeria to see the poll and respond, that I should express my views to support my voting. I'll do so in a way that I hope helps aeriagames become a better company.
Most of the GS are good people who care.
You have some really good gm's with a lot of potential. Superman of course, been here for ages and is seen about everywhere. Hadouken and Paladin are also great GM's. There are some others ones, such as Zeal, just not as well known.
Kudos for that, so not as bad as other votes.
1. However good the GS team is, sadly aeriagames is going through a lot of good ones due to abuse and neglect. Like a GM explained to me once, "If a good GS is not happy, we want to know why, to see if we can fix the issues." I agree with him. When you go through well known, helpful, good volunteers, it creates a bad named for aeria which in effect directly effects player's spending. Same with upset GM's/PM's or good GM's/PM's who leave, such as Amugi's leaving probably had. If you look at the trends, you'll see the pattern holds true. You need 1 gm for ALL gs throughout aeria so that they can actually be an effective team, working synergistically.
2. Aeriagames is a disorganized hot mess, which effects responses to tickets, issues, etc.. therefore decreasing the potential willingness of players to spend and increase aeriagame's profitability.
2a. Rules. If a player does something in one game's sb or in game, it's okay. If they do it in another, they get banned. That can be deemed discrimination on various legal grounds. In some games a gm can break tos and rules and it's okay, if a player does it they get banned. Rules were set to keep things fair and consistent. Neither exist at the moment sadly. When spenders and good players who even help others become spenders leave, their money and influence to help spending goes elsewhere. One rule for ALL of aeriagames, consistently and believed in fairly and honestly by all the gm team, including fair warning of players in case they didn't realize. GS and GM's should be EXAMPLES of the rules and tos, truly believing in them and what they do truly helps the players and knowing if they go elsewhere to play, they won't be removed as gs or banned due to rules always being wishy washy.
2b. Aeria needs to be a team. If you need a gm to help out somewhere else, their theory is, "not my job". The few gm's who go outside of their jobs to help out elsewhere, do they even get recognized for their teamwork and their can do attitudes? You place boundaries so that gm's or gs are focused on a single game, in a single division, yet when they take initiative to help elsewhere, it seems they get punished. Maybe aeriagames should adopt the theme song of Steve Perry's "United We Stand" from 'Quest for Camelot' animated movie. If the gm/pm team does not become synergistic as a whole, willing to cross borders and help as needed, then what fate does aeriagames have? I've seen companies destroyed by forcing people into a cubicle or division mentality.
2c. I see aeriagames and most businesses like I do my car when I look at it or when I decide to spend money on getting a new one or such. I see the companies as the car ran by mechanics. Zenimax for example, a company I believe aeriagames wishes to be like and surpass, doesn't just abandon a game to focus on others if the game still has a decent or good chance of generating cash flow. That's how they became as large and powerful in the gaming community as they are today. Valve Corp, better known for their creating and running of Steam client, is another example where they just don't drop games who have potential to focus on a new greater and better game. Aeriagames however, I've noticed, will drop all games, support, help, etc... should there come a new game. It would be like you buying a new tire, so focusing on cleaning the tire and keeping this single tire in such great running condition that you neglect oil checks and changes, changing spark plugs, etc.... Then suddenly you get another new tire, you look every now and then at the last new tire, but mostly focused on the brand new tire because well... it's brand new and exciting. In time, you wonder why your car breaks down, costs you a lot more gas, and so forth since you have a beautiful new tire and a semi-new, but still good looking tire. Aeriagames needs to work on synergy and proper maintenance, including with the players.
3. Does aeriagames still have the great dream and drive it once did? If so it's hard to tell from their actions and player complaints. It has so much potential, but right now the company seems to be trying to make quick cash at the expense of medium and long term growth and profit.
My simple advice is "dream, vision, synergize, then success..."
By the way, how is Admin doing? Seems busy again. Good luck and hope my explanations and such help aeriagames become better.
Om nom nom nom!
"You want me to give up? I've never learned how to. You do it first so that I know what it is, then I might consider it."