Author Message

xuan.91

Rank 0
Joined
27 Mar 2013
Posts
3
Location
Singapore
PostedApr 23, 2013 2:38 am

Downloading the game

Hmm wanna know my friend tried downloading Scarlet blade but it says his ip is banned and won't allow him to download . how should he go about this problem ?
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GMaiMBackwards

GameMaster: USA
GMaiMBackwards
Joined
05 Jun 2012
Posts
134
Location
United States
PostedApr 23, 2013 4:55 pm
Hello! Please have your friend send in a Request Ticket here:

http://www.aeriagames.com/contact

We will be more than happy to look into the issue for your friend!

Zeromewroll

Rank 0
Zeromewroll
Joined
13 Sep 2010
Posts
5
Location
somewhere new United States
PostedApr 25, 2013 7:12 am

Another downloading issue

I myself couldn't download the game, this is what happens: I click on the .exe file, then I click Run, and it starts download then it stops every time at this point during download;




I've no idea what the issue is.

draakdorei

Rank 3
draakdorei
Joined
01 Dec 2012
Posts
928
Location
Texas United States
PostedApr 25, 2013 7:48 am

Re: Another downloading issue

Zeromewroll wrote:
I myself couldn't download the game, this is what happens: I click on the .exe file, then I click Run, and it starts download then it stops every time at this point during download;




I've no idea what the issue is.  


You might be running into an Akamai error OR a firewall error.

Check that the installer isn't being blocked by your firewall or disable your firewall.

If Akamai is failing, check here:
http://www.aeriagames.com/forums/en/viewtopic.php?t=1918599

Zeromewroll

Rank 0
Zeromewroll
Joined
13 Sep 2010
Posts
5
Location
somewhere new United States
PostedApr 28, 2013 10:14 pm

No luck.

I checked your link about Akamai, based on the systems requirements it seems I wouldn't be able to run the game anyway. Other than that, Akamai didn't want to download the "demo." Issues I'll have to find out on my own. Enjoy your game!
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