as the other gamesage stated...
Try going to the scarlet blade forum... not this one.
If it is just a problem logging in... you use your USERNAME and PASSWORD, not
your EMAIL and PASSWORD.
For example... I sign into my games as Bestofallnoobs and then my password, not firstname.lastname@example.org
and my password.
Alot of people have that specific problem, and the answer is simple.
If this is NOT what you are talking about...
and make another post with your problem.