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tammyst1975

Rank 0
Joined
04 Apr 2013
Posts
1
Location
United States
PostedApr 20, 2013 1:00 pm

Black screen at character selection

Game isn't loading
I have been playing all morning. Just switched accounts logged back in verified password and stall on a black screen prior to character selection. Rebooted, same problem. Just spoke to another guild member same problem.

Help Smile
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wuwuwu87

Rank 0
wuwuwu87
Joined
01 Jul 2011
Posts
19
Location
In Ur House! United States
PostedApr 20, 2013 1:06 pm
THIS HAPPEN TO ME JUST NOW >.>

ryo2025

Rank 0
Joined
04 Nov 2012
Posts
30
Location
United States
PostedApr 20, 2013 1:08 pm
^^^ same, I thought it was me, I went to swap chars to mail something back to my main and then black screen. Closed the game, restarted my comp and everything, but now I know its not just me Sad Hope this can be resolved soon, its a black screen when you go to your character list, you can get to servers but afterwards nothing.

t3sla.g

Rank 0
Joined
30 Mar 2013
Posts
3
Location
Mexico
PostedApr 20, 2013 1:10 pm
I'm having the exact same issue, I just logged off to restart my PC and now I keep getting a black screen instead of the character selection screen. I was already blaming my computer...

Disturbedm

Rank 0
Joined
17 Apr 2013
Posts
1
Location
United Kingdom
PostedApr 20, 2013 1:11 pm
Just like to add i can pick another server and make a character, which then allows me in game on THAT server. But if i try getting on my original server with my first toons, it simply will not let me in.

draakdorei

Rank 3
draakdorei
Joined
01 Dec 2012
Posts
928
Location
Texas United States
PostedApr 20, 2013 1:14 pm
The GMs know about the issue, they are currently working to resolve it.

seperest

Rank 0
seperest
Joined
14 Jun 2010
Posts
1
Location
Konto Region of Japan Japan
PostedApr 20, 2013 1:16 pm
Same here. happened to me on Venus server... did all the updates on the technical issues area, uninstalled and reinstalled. Still just a black screen. Has been happening for me for about 2 hours now Sad

draakdorei

Rank 3
draakdorei
Joined
01 Dec 2012
Posts
928
Location
Texas United States
PostedApr 20, 2013 1:17 pm
If you are a new player or just want to get in immediately, Andromeda and Valkyrie are currently working properly.

Venus is being reviewed by the GMs to fix the login/black screen issue.

tattoo25

Rank 0
Joined
31 Oct 2010
Posts
1
Location
Stockholm Sweden
PostedApr 27, 2013 12:58 am
now it's happening in andromeda too Sad

yoshimura86

Rank 0
Joined
15 Mar 2013
Posts
1
Location
Athens Greece
PostedApr 27, 2013 1:10 am
Second time this happens to me (Andromeda also) and from what I remember, it got "fixed" after around 2-3 hours.
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