Yesterday, my brother was still able to access his account and play Scarlet Blade, but when he tried to log in his account today (actually, right now), the site is prompting that his account was blocked due to "violating your terms of service."
Obviously, he didn't do anything wrong. We were playing together yesterday. Can anyone from Aeria explain why his account was "blocked?"
I've provided a screen shot. I tried to log it in my self. I tried to reset his password, but it's not working.
We are playing in a computer shop, by the way. I need an explanation for this.
If no one's gonna post a helpful reply, don't reply at all instead.