[General]Are we going to get anything for this?
Apr 15, 2013 02:45:08 AM [JOYMAX.COM Standard Time]
As you already know, the update for Seraphimon server failed, leaving us still in the blackagumon event, without blackgabumon, file island, or any other of the things/fixes that your servers have already gotten. I understand things go wrong sometimes. I also know that the blackgabumon event has tons more value than the blackagumon one. So my question is this: Are we going to get any form of compensation for getting the update a week or more late?
Also, please don't try to wriggle your way out of answering this. If you can't give details, a simple yes or no will suffice. I know for a fact that this is a question for you guys at joymax, and not for the employees at aeria because they aren't the ones applying patches.
Reply from JOYMAX.COM
Apr 16, 2013 23:18:50 PM [JOYMAX.COM Standard Time]
Hi. This is JOYMAX.COM.
Your question is answered. Answer is here.
Greetings from Joymax Customer Support Team!
We have received your message.
We apologize for the inconvenience. But you won't be compensated for that.
Thank you for your support and have a great day!