It does vary promotion from promotion and game to game, mind you, but, once again, from what I've seen, they are generally understanding of the issues if you express your inability to purchase through some type of error or check on their end. I would include it in your ticket (do not make a new one) about your expressive interested in this promotion specifically and how the AP not being there is blocking you from entering it.
I edit my ticket and said this.. i hope this is good enough
This even is coming to an end in about 2 hours, My expressive interested in this promotion is by far what i want. I been trying to buy AP for the past 10 hours+ Not having the AP that i purchased is blocking my inability to enter this promotion. If by any means i can still obtain the Guardian's Wand after this promotion is over ( since i been waiting for my AP that i purchased during event time frame ) that would be amazing.
Will Convert AP into the required Coins ASAP after AP is sent to my acount. Thank you for service
Always AP/Coin buyer