Author Message

jonhnigth123

Rank 0
Joined
08 Aug 2010
Posts
10
Location
bronx United States
PostedApr 08, 2013 11:58 pm
well i contact the people and they send me a letter witch was

Thank you for contacting us in regards to your technical issues.

If you are running on Windows Vista/7/8 and you cannot run Grand Fantasia, you
may need to run as administrator which can be done by right clicking the icon
and selecting the option.

Please do the following:

Make sure your system meets the minimum requirements.

Update your OS with all current patches, here:
http://windowsupdate.microsoft.com/

Update your DirectX to the latest version, here:
http://www.microsoft.com/en-us/download/search.aspx?q=directx

Update your drivers to the latest version.
(Location dependent on your hardware)
If you are experiencing graphics issues beyond that of outdated drivers, make
sure that video card is working properly as graphical anomolies can be a sign
of a failing video card.

You may need to do a complete clean install of the game:

Do a complete uninstall of your game. If you have problems with the uninstall,
delete the directories, and use something to clean up the registry
(http://www.ccleaner.com/)

Re-Start your machine.

Defrag your hard drive

Download the latest client

Re-install the game. Log in, patch, play.

This will help you obtain the best experience possible.

Also, be sure to check out this thread, as it contains many of the common
computer issues people are experiencing that can be more easily remedied! Our
community tech support should be very helpful.
http://forums.aeriagames.com/viewtopic.php?t=637961&sid=62a7f7e3b009cab8bc6bd13ef88702ef


Thank You,

The Grand Fantasia Team

this info help me and now im playing GF also thx for all the help Surprised Surprised
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Baden8572

Rank 1
Baden8572
Joined
02 Sep 2011
Posts
387
Location
Canada
PostedApr 09, 2013 12:02 am
jonhnigth123 wrote:
well i contact the people and they send me a letter witch was

Thank you for contacting us in regards to your technical issues.

If you are running on Windows Vista/7/8 and you cannot run Grand Fantasia, you
may need to run as administrator which can be done by right clicking the icon
and selecting the option.

Please do the following:

Make sure your system meets the minimum requirements.

Update your OS with all current patches, here:
http://windowsupdate.microsoft.com/

Update your DirectX to the latest version, here:
http://www.microsoft.com/en-us/download/search.aspx?q=directx

Update your drivers to the latest version.
(Location dependent on your hardware)
If you are experiencing graphics issues beyond that of outdated drivers, make
sure that video card is working properly as graphical anomolies can be a sign
of a failing video card.

You may need to do a complete clean install of the game:

Do a complete uninstall of your game. If you have problems with the uninstall,
delete the directories, and use something to clean up the registry
(http://www.ccleaner.com/)

Re-Start your machine.

Defrag your hard drive

Download the latest client

Re-install the game. Log in, patch, play.

This will help you obtain the best experience possible.

Also, be sure to check out this thread, as it contains many of the common
computer issues people are experiencing that can be more easily remedied! Our
community tech support should be very helpful.
http://forums.aeriagames.com/viewtopic.php?t=637961&sid=62a7f7e3b009cab8bc6bd13ef88702ef


Thank You,

The Grand Fantasia Team

this info help me and now im playing GF also thx for all the help Surprised Surprised  

Awesome! xD But on a side note, you really shouldn't be posting RTs publicly, especially on the forums..

jonhnigth123

Rank 0
Joined
08 Aug 2010
Posts
10
Location
bronx United States
PostedApr 09, 2013 5:10 pm
Shocked Shocked i didnt know
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