2013-04-06 09:23:44 Ticket created
tavish80 (3651610) sent a message using the contact form at
Subcategory: Promotion Reward Redemption
Game: Scarlet Blade in English
Character Name: Roar
Date and time of occurrence: 2013-04-06 05:21 GMT-8
Promotion Link: Bonus Ladder
School girl (WH) Claimed via teir 6 but not dilevred, it shows in my item
cart that it was dilevered however its not in my ap item bag.
2013-04-06 21:37:16 Status changed from 'new' to 'open'
2013-04-06 22:56:46 Response from Team Aeria
Hello tavish80, Thank you for contacting us. It sounds like your game client may have experienced an error. This happens from time to time. Simply log out of Scarlet blade, completely shut down your game client, then log back into Scarlet blade. This should fix any issue you are experiencing with receiving quest.
If you experience any further issues, please feel free to reply to this message. Thank you and have a nice day. -Team Aeria
2013-04-06 22:56:46 Status changed from 'open' to 'resolved'
2013-04-07 12:03:08 Your response
tavish80 (3651610) sent a message using the contact form at http://www.aeriagames.com/contact/tickets/reply.
Ive logged back in and out a thousand times ...NO items. AND I do know
where to look for them in the AP bag + the extended ap transit bag... its
LOOK AT THAT TEMPLATE RESPONSE... how do I talk to a machine ??