Just want to say that if you can't play enough to start over when you were only at lvl 15 or 16, then I suggest that you not play at all lol.. It doesn't take much time at all to reach 15 and if you cba to lvl another toon to 15, then its only gonna get harder and longer from then on, and you lack the commitment to make it anywhere in the game to enjoy it.. which I will say not playing at all will help you more in the long run.
Agree, if you dont have the patience to level another toon to 15 or a bit more, dont bother playing.
Making UM's available from the start was a bad idea for this game. We used to have to level an NM (normal mode toon, which was super fast to lvl btw and not get deleted) to lvl 40 to unlock HM (Hard mode, which was also easy to lvl up without being deleted when dying), to ultimately lvl the HM toon up to 50 to Unlock UM (Ultimate Mode, which is a lot harder to lvl up and will get deleted without a conti/Resurrection rune in inventory).
I see the process of people learning the zones, their toons classes/skills, and the overall mechanics of this game being cut-off from the new player. See what happnes AGE? People dont want to lvl another toon to lvl 15 because they didnt have the time to thoroughly learn the game through the process of leveling NM, HM, then if they can afford it, UM.
Now we have lvl 80's in PvP raids running around VR/PR that dont know what IS is or PoG, nor have they spent points on getting those skills ( just a small example
). Instead they spend a lot more points on passive skills to think that they are a weaponmaster or something lol, to later find out that they will have to correct their mistakes by somehow obtaining a skill reset stone.
They get frustrated because of the lack of knowledge of the different zones they aren't well prepared to enter into. Now, with that said, if they were NM or HM, they'd be like "Oh, how did I die?" than ask more questions after and not be so quick to quit because they wouldn't have felt that the game is wrong for deleting their toon.
Most new players dont have the time to let the whole character deletion aspect of having a UM toon sink in, and when this happens that their toon dies/deletes lol, well, this is what happens.....