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GMGreywulf

GameMaster: USA
GMGreywulf
Joined
29 Feb 2008
Posts
1833
Location
United States
PostedMar 31, 2013 12:49 pm

Forced Password Reset

Due to the Security Update.
Hi Players,

If you are unable to access your account suddenly, please be aware that we have possibly forced a reset to your password for security issues, and for your best interest. The following thread is under General Announcements, but if you have not read it, please click the link.

http://www.aeriagames.com/forums/en/viewtopic.php?t=1940275

Content of thread below:
Superman0X wrote:
About a year ago Aeria initiated a force password reset for our users and throughout the year we noticed this greatly helped with account security. As a result we would like to give you this friendly reminder to please reset your Aeria account password. You should never re-use a password (i.e. your new password should not be the same as the old, nor should it be one you have used elsewhere). We are continuing to make changes on our end that will help with account security, but this is one simple change that you can make for yourself.  


Here are the steps on how to reset your password(Please make sure you're not logged into the AGE site on any account prior to following the steps):

1. Go to the Aeria Games Website @ www.aeriagames.com

2. Click the "Login" button located in the upper right hand side of the screen.

3. Next click the "Forgot Password?" link that is right above the login button.

4. Supply either your Username OR your email address and press send, this will send a new email and allow you to reset your password. (NOTE: only valid emails will work AND the email must be associated with the account you are trying to retrieve.)

If you are still having issues, please Contact Us.




(Please refrain from changing your password manually through your profile settings as it doesn't directly update the password in game.)

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