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ladybugz69

Rank 0
ladybugz69
Joined
27 Feb 2012
Posts
5
Location
United States
PostedMar 21, 2013 9:39 pm

HELP! D;

my account was hacked and they put a password on my character.
someone hacked my account recently and they put a character password on it, i can no longer get on my character since i do not know the password or who did it. i would make a new account but i have paladin legacy on there and costumes which i bought and i do not feel it is right for me to have to give up all my stuff just because someone thinks their funny. so please do everything you can possibly do yo fix my dilemma so i can go back to playing. thankyou Smile
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iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedMar 22, 2013 12:56 am
Send in an RT and they can help you resolve the issue. o/

ladybugz69

Rank 0
ladybugz69
Joined
27 Feb 2012
Posts
5
Location
United States
PostedMar 22, 2013 7:59 am
how do i send an RT?

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedMar 22, 2013 8:33 am
Click the the "RT" letters in my post above, it will send you directly to the Request Ticket Form. Choose Subcategory "Other" and choose your game from the game list. Make sure to choose the correct version of the game. Fill out the information needed and explain in the message box that you need a Character Password removal.

ladybugz69

Rank 0
ladybugz69
Joined
27 Feb 2012
Posts
5
Location
United States
PostedMar 22, 2013 8:37 am
thanks so much.. Smile im gonna try that now but how do i know which version of the game it is? ;o

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedMar 22, 2013 8:38 am
ladybugz69 wrote:
thanks so much.. Smile im gonna try that now but how do i know which version of the game it is? ;o  


Seeing as you're from United States (at least your account says you are,) I'm 99% sure you're playing the English version of the game. If you're playing in a different version, the language will be different, and you would be highly aware of it.

ladybugz69

Rank 0
ladybugz69
Joined
27 Feb 2012
Posts
5
Location
United States
PostedMar 22, 2013 8:41 am
oh duh... i feel stupid now.... lol
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