Author Message

sinnedlust

Rank 0
Joined
21 Feb 2013
Posts
2
Location
United States
PostedMar 13, 2013 6:41 pm

I cant seem to change my password, let alone log into games.

having issues with my password.
I have tried to sign into a game through the launcher.. yet it says "unknown password.. which is strange since im using the SAME pass as i do to log into the online site...

Now i sent for a password change thing and got a link from aeria games which the page then says "ACCESS DENIED" you do not have the authoization to view this page...

Thats strange its my account . my e-mail.. so why cant i change my pass?
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pask81

Rank 5
pask81
Joined
27 Sep 2008
Posts
5048
Location
Avellino Italy
PostedMar 14, 2013 8:26 am
You cannot be logged to use the link to change your password, so logout and try again.

Anyway, since you can log on forum, you can also change the password just going on account settings, account tab (to access account settings move your mouse over the nickname in top right of screen and choose settings in the menu that will show).

The reason you are experiencing this issue is probably related to this: http://www.aeriagames.com/forums/en/viewtopic.php?t=1901773

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