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anthonytsaiat

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28 May 2012
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PostedMar 07, 2013 8:06 pm

Missing file

whenever i launch game, it crashes, so when i checked files, it says im missing one
the exact message i get is:
Cannot find the patch file's query information. ,client/packcache.bin , 404,
any idea how to fix this or what it means?
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TheNinjaKitten

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TheNinjaKitten
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PostedMar 07, 2013 8:09 pm

Re: Missing file

whenever i launch game, it crashes, so when i checked files, it says im missing one
anthonytsaiat wrote:
the exact message i get is:
Cannot find the patch file's query information. ,client/packcache.bin , 404,
any idea how to fix this or what it means?  


Please uninstall the game and download the CB client here then install that.

anthonytsaiat

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28 May 2012
Posts
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PostedMar 07, 2013 8:15 pm

Re: Missing file

whenever i launch game, it crashes, so when i checked files, it says im missing one
TheNinjaKitten wrote:
anthonytsaiat wrote:
the exact message i get is:
Cannot find the patch file's query information. ,client/packcache.bin , 404,
any idea how to fix this or what it means?  


Please uninstall the game and download the CB client here then install that.  


i did exactly as you said, and i get a different message now, i can';t even log in this time. when i click play on ignite, it says :
"LauncherInfo.cfg Cannot find a file."

anthonytsaiat

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PostedMar 07, 2013 8:45 pm
anybody have any ideas?

tswericreed

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tswericreed
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16 Sep 2009
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Denver United States
PostedMar 12, 2013 2:32 am

Downloading is stuck, how do you install from Website

I've tried to find the file which downloaded and seem to be no where on my computer
My downloading is stuck, where do the files go for installation. The problem is missing file also, without it fixed played the game is very hard. Could you help me.

TheNinjaKitten

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TheNinjaKitten
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PostedMar 12, 2013 2:34 am
This thread may be of help. Try installing the game through one of the Mirror Downloads listed in the post. =)

rinshingura

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15 Mar 2013
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PostedMar 17, 2013 9:50 pm
I am getting the same problem with LauncherInfo.cfg. I tried all of the suggested troubleshooting strategies. I have uninstalled, downloaded and installed 4 times already. I tried downloading from the main page and the different mirror sites but still the same problem.

But the funny thing is that the file is there in the SB folder. I have temporarily turned off my anti-virus, run on compatibility mode and made sure everything is up to date. However nothing seems to work.

TheNinjaKitten

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TheNinjaKitten
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PostedMar 17, 2013 9:59 pm
Hai guys, can you try running the game directly from SBLauncher.exe in the installed folder (By Default: C:\AeriaGames\ScarletBlade) instead of using Ignite and see if that works. =)

rinshingura

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15 Mar 2013
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United States
PostedMar 17, 2013 10:05 pm
If i run in compatibility mode I get a error message that says "LauncherInfo.cfg cannot find file".

If I don't run in compatibility mode it say "please try again later"

nekofernie

Legendary Founder: Scarlet Blade
nekofernie
Joined
26 Jun 2009
Posts
1
Location
United States
PostedMar 18, 2013 9:11 am
I get the exact same problem. the funny part is that it worked while i was at home, and now I'm ay my dorm again and it's giving me that problem
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