This is off topic, but sometimes when navigating the forums, I experience massive loading times, sometimes even resulting in some error page. This only happens when navigating AGE's forums, nowhere else. ...It's not my connection, is it? I should've saved the error page, but...
This is only speculation, but I think the Website's Engine is on one of the game servers. Over the last 5 years, Website crashes have often corresponded with Shaiya Game crashes. It's also happened a couple times with DKO. My guess is the account login feature of the website has something to do with it.
Some indication of this: AVG Anti-virus flags your Login program for some Aeria games as a trojan, and tries to remove it. If you allow the AVG to remove those programs, the Flash on the website stops working correctly. But the file is named something like, "ShaiyaUpdater.exe" (or in DKO's case, DKO). The fact that part of the game's process gets flagged as a trojan, implies that the login feature/update feature "acts like a trojan;" It tries to access data on your computer, and relay information back to the game app plugin, or website. What this means is, Aeria is probably not lying when they say, "We can see every program you are running."
Aeria Ignite is another possibility. Ignite is a bridging program that both interferes with game and website performance. I have guildies who actually were instructed by Tactics on how to completely remove Ignite from their files, because The Best Buy Geek Squad fingered Ignite as a program that can corrupt her system. While my experience is not the same, I can safely say, Ignite on any OS before Windows 7, Does seem to have conflicts, and even on Windows 7 occasionally it slows processes down.
I'll say this as well:
I don't know too many companies other than Aeria that have a program or game selection as Diverse as Aeria. The ones that do, don't seem to use these plugins. Ignite loads every game from Aeria you ever download! (I have Shaiya FR, Shaiya EN, Shaiya PX, DKO, Scarlet Blade, Eden Eternal). Generally speaking, the more complex a program is, the more rife with bugs it will be. And Aeria's is VERY complex.
One last thing: Aeria's typical strategy for hosting a game, is taking a poorly designed game, and helping the developers adapt it to an American/European Market. The only real exception to this norm as of yet that I have seen is probably Scarlet Blade (they may be moving beyond the point of revamping games). LC, Shaiya, and most of their other games, were all general failures in marketing in Korea (They didn't sell anywhere near their Aeria Potential in the country they were released; keep in mind there is a difference between player outlook of the game, and market failure/success). One failure of a game, might be very long code, with extra programming, or having a much older game engine. I could hypothesize that having longer code, or an older game engine, probably lags their processes.