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Salamander00

Rank 0
Joined
30 Sep 2011
Posts
4
Location
Philippines
PostedMar 04, 2013 8:40 am

please help cant log in my acct

i need help. i cant log in my GF acct.
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Kalibrah

Rank 0
Kalibrah
Joined
19 Apr 2011
Posts
189
Location
Llamaland Italy
PostedMar 04, 2013 8:43 am
What exactly does it says when you try to log?

Zetsunai

GameSage: Grand Fantasia
Zetsunai
Joined
31 Jan 2011
Posts
824
Location
United States
PostedMar 04, 2013 9:22 am

Re: please help cant log in my acct

Salamander00 wrote:
i need help. i cant log in my GF acct.  


Assuming that it gives you "The username and/or password you entered is incorrect."
Try to type your information again - Maybe you typed it incorrectly
If it still does not work, send a RThere

If this wasn't your problem, please be specific on what has happened o-o

Salamander00

Rank 0
Joined
30 Sep 2011
Posts
4
Location
Philippines
PostedMar 04, 2013 7:41 pm
its says incorrect pasword and username. i also tried to logging in on aeriagames.com website and i cant still log in. im sure i typed correctly my username and password. but i dont know why i cant log it in.

Zetsunai

GameSage: Grand Fantasia
Zetsunai
Joined
31 Jan 2011
Posts
824
Location
United States
PostedMar 04, 2013 7:53 pm
Salamander00 wrote:
its says incorrect pasword and username. i also tried to logging in on aeriagames.com website and i cant still log in. im sure i typed correctly my username and password. but i dont know why i cant log it in.  


I suggest sending a RT Here - Just describe what has happened and such :c

Salamander00

Rank 0
Joined
30 Sep 2011
Posts
4
Location
Philippines
PostedMar 04, 2013 10:05 pm
i tried clicking forgot the pasword and type in my email address. it says that my account was blocked due to violation of terms and conditions. in what way did violate the terms and condition. i dont have any idea.
my acct is " spark_kervin "

ShrimpTeriyaki

Rank 1
ShrimpTeriyaki
Joined
24 Mar 2011
Posts
234
Location
Cloud 9 United States
PostedMar 04, 2013 10:07 pm
Salamander00 wrote:
i tried clicking forgot the pasword and type in my email address. it says that my account was blocked due to violation of terms and conditions. in what way did violate the terms and condition. i dont have any idea.
my acct is " spark_kervin "  


like what the above post said, you can send in an RT and explain what happened and also ask why you can't access your acct.

why so serious?

Zetsunai

GameSage: Grand Fantasia
Zetsunai
Joined
31 Jan 2011
Posts
824
Location
United States
PostedMar 04, 2013 10:09 pm
Salamander00 wrote:
 


Again - I suggest sending a RT about this issue
Since it might of been banned go send a RT Here

lollypopfish

Rank 3
lollypopfish
Joined
02 Oct 2011
Posts
1040
Location
In a house in Australia
PostedMar 04, 2013 10:22 pm
If your account has been banned due to the violation of the ToS Send in a Ban Appeal instead of an RT. Make sure your specific on what has happened and try to remember as many details of the issues as possible.

Good luck with getting your account back! :)

Salamander00

Rank 0
Joined
30 Sep 2011
Posts
4
Location
Philippines
PostedMar 04, 2013 10:25 pm
ok thanks. just waiting for the reply
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