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GMfilo

GameMaster: Germany
GMfilo
Joined
20 Aug 2012
Posts
156
Location
Germany
PostedMar 01, 2013 7:43 am

A.V.A. Bug Reporting

Dear A.V.A. community,


We have noticed that many people have tried to inform us about current bugs, glitches, script errors, among other errors, inside the game. In order to fix this we decided to provide a method that will guide you in how to write a good and simple bug report, and each week we will collect them and file them properly. After each patch we’ll review the bugs that are already fixed and report them back to you.

In order to keep this guide properly arranged I will write you a couple of guidelines, so that your bug reports don’t get repeated, ignored, or erased.
 

Step 1: before you actually write a report

Please make a search on the thread for the bug you want to report. This will help avoid duplicates, allowing us to collect the bugs in a logical manner. In order to find your bug please try to search them by the name; a unique number will be added to them once the report has been collected. Try to search all the bugs, and after you are pretty sure that it doesn´t appear in the list, please continue to post the new bug.

Important: This thread is to collect and inform about the current state of the bugs, but not by any means to ask for questions about how to solve them. For issues relating to resolving bugs or glitches please send us a ticket.
 



 

Step 2: How to give a title to a bug/glitch report?

We advise you to write a concise, clear and short description of the issue. One example of a good title is “Ginny texture is not working properly”. A bad title of the same issue could be “Ginny looks weird”. Please be sure to think of a keyword that will identify this issue or bug easily, in this manner you can easily help other players, and us, to find the issues and bugs correctly.

We recommend you to divide the name of the bugs at the beginning of your title with the following categories:
Code:

[Bug]
[Forum Bug]
[Web Mall]
[Script]
[Translation]
[Glitch]
[Capsules]
[Other]


In case you don´t know the category which your bug belongs, just leave it blank and we will classify it for you.
 



 

3. What should I write in my bug report?

In order to write a proper bug report, please try to remain as unemotional as possible and try to write the facts and relevant details. Here are some examples, one good, and one not so good:

Good Description: After patch number 2.2 from February, I noticed that Ginny’s arm texture has suddenly disappeared.

Bad Description: “ OMG Ginny missing something! Fix it &%=/&#”

In case you get even more difficult bugs or glitches, you can do a longer description, but just keep in mind that you need to be as clear as possible in order to avoid unnecessary misunderstandings..
 



 

4. Do I need some video or screenshot evidence?

This is not completely necessary, but the additional info will help our devs to search for the issue and try to fix it.
 



 

5. Aeria Games patched the game, but my bug wasn´t fixed, what should I do?

It is not necessary to report the bug more than once. We will announce a report on the forum for the bugs that we’ve already fixed, and the rest will be investigated and prioritized, but please be patient and don´t report the same issue multiple times. It’s impossible to determine the exact date of when a bug will be fixed by. Please understand therefore that this is not the place to ask if bugs have been fixed. When they are fixed we’ll report that in another thread, as well as tag the ones reported here with the sign [Fixed].

If you notice that we announced the bug as fixed, but it persists, please be sure to write us again, but be 100% sure that it really doesn´t exist anymore, otherwise it will be very difficult to determinate if it was fixed.
 




 

6: What elements should my bug report contain?

Here is a basic template example of how to fill out your bug report:

Code:

Bug Title:

[Bug] Ginny’s arm doesn´t work
 

 

Description:

After playing on Escort mode, I noticed that Ginny’s character arm is constantly disappearing after trying to fire my weapon.
 

 


Steps to reproduce:

1) Select Ginny as a character.
2) Select a map to play
3) After starting to play I changed my weapon to Desmodus.
4) Ginny´s arm suddenly disappeared each time I tried to shoot
 

 

Screenshot/Video

Link to the video o screenshots.
 

 


Additional comments:

The left arm disappears first, but the same bug didn´t happened on escort and demolition maps.

 





So that´s it, in case you have any question please don´t hesitate to ask first.

Team AVA
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4lexpk

Rank 4
4lexpk
Joined
15 Aug 2012
Posts
2407
Location
Israel
PostedMar 01, 2013 7:44 am
I only see filo starting to be helpful out in forums since 27th (Not counting shoutbox)
Good job filo.

.Pois0n.

Rank 4
.Pois0n.
Joined
06 Sep 2012
Posts
2196
Location
Right Above The United States
PostedMar 01, 2013 7:58 am
lol, Gmfilo, you are so funny



 
OMG Ginny missing something! Fix it &%=/&#  

<marquee>huh</marquee>

The2009RKO

GameSage: Alliance of Valiant Arms
Joined
20 Apr 2010
Posts
5418
Location
Portugal
PostedMar 01, 2013 9:31 am
Really nice and helpful thread.

Nice one Filo!

xdfree1

Rank 0
xdfree1
Joined
23 Jul 2012
Posts
32
Location
Mi casa Chile
PostedMar 01, 2013 11:09 am

Wayzata

Rank 2
Joined
18 Nov 2012
Posts
689
Location
Iraq
PostedMar 01, 2013 1:18 pm
pz.e wrote:
After reading today’s patch notes, I am enthused and wanted to point out some things I would like to see in the future of this game; you can agree, disagree, comment, etc.

**SERVER UPGRADE or SERVER OPTIMIZATION**
-The servers perform terribly and have done so since the merger. They are either not properly optimized for this game, or are in desperate need of an upgrade.
-This also includes the currently broken registry system.
-I’ve noticed grenade call outs have become more and more broken, is this something that is being done intentionally to “ween” us away from having the enemy ‘call-out’ a grenade? Otherwise, I believe it is something that should be looked into, because I know for certain I’m not the only person having this issue.

**WEBSITE**
-Get the AVA.AERIAGAMES.COM website functioning in the same fashion the AVA.IJJI.COM website functioned. Search players, view their games played / won / lost for month / total, S/D, experience gained, etc. It was easy for me personally to keep track of cheaters, and also to see if they cheated [exp farming, etc.]

**MATCH Channel**
-REMOVE FROM BEGINNER CHANNEL!
-Add level restriction to match channel, at least Seargant First Class 1st Class or higher.
-Kick function needs to properly work.
-Add a working ‘Invite’ button, similar to the one that used to be in the Clan War Channel.

**HACKING ISSUES**
-Try to update the anti-cheat more regularly, if at all possible, even though it doesn’t seem to do much at this point.
-Possibly find alternative means of implementing anti-hacking measures into the game.
-REMOVE THE ONE-TIME-LOG-IN KICK FUNCTION – As large as the hacking issue is, I believe this feature needs to be re-implemented into the game until something more efficient is done to handle the hacking situation; also a MORE SEVERE PUNISHMENT be given to offenders, such as PERMANENT bans and HARDWARE ID / IP BANS and any other means of BAN you can think of.

**MISCELLANEOUS**
*BRING BACK OLD MAPS - Black Scent [most importantly, probably one of the most balanced competitive maps] - Cold Case [ROOF] - Supply*
*Competition*
-The competitive scene seems to be struggling to stay afloat, and for obvious reasons isn’t as active as it should be. I am aware that we have had an “abundance” of tournaments recently, but it doesn’t seem to be enough to encourage more teams to participate. Perhaps the current “groups” and “organizations” that host tournaments could get together and discuss / coordinate their future Tournaments / Cups accordingly as to perhaps make the scene a bit more active and offering than it is currently (and so there aren’t multiple events on the same day[s]); Basically try to focus on advertising for Tournaments / Cups and increase participate in overall competition.
-Try other means of actually promoting the game, as much as I hate new-gens that ruin games because they don’t even understand the objective of the game, there is always potential to attract competitive players from other games / genres.
-Promote Clans / 5v5 *see suggestions below*
*FIRST PERSON SPECTATE!*
**FIX BUDDY LIST BUG(S)**
*Add more medals so more in-game currency (Euros) can be achieved, so users can not have to make a new account to try out a new gun.
*Offer daily perks for those who play consistently; (i.e. – Play 1 hour each day / week receive 10k Euro)
[this is just an example.
*Ping limit actually being enforced on rooms that have the option enabled.
*Adding a level limit restriction to rooms – farfetched and not sure how you would implement this, but a suggestion none the less.
*Better events – So far, since the February Tiered Spender [was a good tiered spender] I haven’t seen too many other events aside from encouraging the purchasing / spending of AP. Perhaps get some better events going that aren’t “Play a map for 1-2 hours, receive X prize”. These are becoming repetitive, and majority of the time are on maps people don’t frequent [for good reasons]. Think outside of the box, and perhaps maybe just do Total Play Time and not restrict users to a certain map [not saying every event should be like this, but switch it up instead of forcing us to play certain maps every time you do a “Play 2 Hours Receive X” event(s).
*Community Interaction with “higher-ups” – I believe it is important for the “higher-ups” in the game to try and interact with the community as much as possible. I’m not sure how strict Aeria’s policies are regarding this, and I’m also aware there are Game Sages for such roles, it still wouldn’t hurt to have more direct interaction between the GMs and the community.
*Implement my suggested system for Match Channel Rewards

**SUGGESTIONS**
-Match Channel Suggestion:
Found HERE!
Also, an alternative suggestion HERE!
-Clan System Suggestion:
Encourage competition amongst clans, perhaps give special incentives for active clans [something that can’t be farmed].
Perhaps implement some sort of match system [yes I’m aware we have a Match Channel] but something more for setting up 5v5s against other clans / opponents and rewarding people for doing this. The scores, etc. would need to be tracked of course, but further discussion on this topic is open for debate.  

4lexpk

Rank 4
4lexpk
Joined
15 Aug 2012
Posts
2407
Location
Israel
PostedMar 01, 2013 1:59 pm
xdfree1 wrote:
http://www.youtube.com/watch?v=UMH_GCas24Q

some times it happens  


you gotta teach me that, lols

.Pois0n.

Rank 4
.Pois0n.
Joined
06 Sep 2012
Posts
2196
Location
Right Above The United States
PostedMar 01, 2013 2:02 pm
4lexpk wrote:
xdfree1 wrote:
http://www.youtube.com/watch?v=UMH_GCas24Q

some times it happens  


you gotta teach me that, lols  


Whatd?

<marquee>huh</marquee>

4lexpk

Rank 4
4lexpk
Joined
15 Aug 2012
Posts
2407
Location
Israel
PostedMar 01, 2013 2:11 pm
.Pois0n. wrote:
4lexpk wrote:
xdfree1 wrote:
http://www.youtube.com/watch?v=UMH_GCas24Q

some times it happens  


you gotta teach me that, lols  


Whatd?  


kinda figured out already how to do that no sound glitch, high ping and shots in hair Smile

MrYoti33

Rank 5
MrYoti33
Joined
23 Jul 2012
Posts
4544
Location
Miami FL , United States
PostedMar 01, 2013 2:31 pm
Filo remember my 2 paras and 1 head shot?

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