Unfortunately we were not aware of the regional restriction when this promotion was set up.
We have a Current Issues
thread that is regularly being updated, as well as a Bug Report
thread that we ask players to use when reporting their issues so that we can best assist them, as well as keep the developers in the loop with any issue we are having.
@wonderingz - no one who works here would risk their job to post a "scam" or "fake" promotion to get something from you, so you can rest assured that this is not what is going on.
Can you please use the Bug Report link above to provide us with the issue you are having so that we can assist you with getting in the game to redeem your items?